Ryan Harvey Email & Phone Number

West Palm Beach, Fl, Us

West Palm Beach

Tour and Guest Relations AssociateEmployer: Morikami Inc.4000 Morikami Park Road Delray Beach FL 33446• Enter member information and print membership letters in the RE system.• Process and enter member payments for yearly memberships.• Work at membership desk recording member visits and intaking renewals and new members.• Work various Morikami events with both development and education departments. • Schedule and organize guided docent led tours of the gardens and answer all visitor questions about tours and group rates. • Send digital membership cards to members and troubleshoot issues with Cuseum.

Answer customer service calls and customer service chats on a daily basis. • Intake, log, and process client’s items for media transfer. • Schedule local pick up and drop off orders.• Work with restoration artists to fulfill clients wishes.• Write content for the launch of new website. • Occasionally scan photos, digitize film, or digitize tapes. • Had input on the design of the new website interface. • Make local pick up and drop off deliveries. • Set up customer services orders and collect payments. • Work with technicians to make sure orders are done in a timely manner.

Greater New York City Area

• Assist visitors in selecting museum tours and preparing them for the museum experience.• Count and balance cash registers and safe at the beginning and end of the day. • Maintain and organize store displays and assist visitors with store selections. • Assist education team with disability services on tours.• Schedule and reschedule tour appointments for visitors.• Conduct store opening and store closing procedures.

Miami/Fort Lauderdale Area

• Coordinated hiring process for new Black Police Precinct and Courthouse Museum Director by keeping in contact with hiring committee members and updating them on new developments in the hiring process. • Corresponded with the hiring and planning committee to organize and set up meetings and interviews with the candidates.• Organized and collected information for the submission of the American Alliance of Museums’ Museum Assessment and Standards and Excellence Program for History Organizations applications.

Miami/Fort Lauderdale Area

Graduate Assistant for the Fragile Habitat: Conversations For Miami Future. Helped setting up and running events and created digital archive for events.

Miami/Fort Lauderdale Area

Digitally archived and set up metadata for Miami Beach Digital archive according to Smithsonian Institution Standards.

Commissioned sales leader. Assists customers with their specialty beer, wine, and spirits purchases. Participates in brand and customer service seminars. Responsible for balancing cash register, assembles and organizes end of day reports, and maintains both safe and alarm systems. Oversees store-closing process. Performed store inventories. Make recommendations to customers on appropriate wine selections. Order wine stock and assure replenishment for the week. Attend wine classes to review and try products to make accurate sales. • Promoted from associate to shift manager in less than 3 months. Then promoted to Assistant Wine Consultant within the year. • Closed single sales of more than $800 on a regular basis• Managed and trained 5 sales associates

Prepared restaurant for dinner service, took customer orders, worked with order system, and cleaned up at the end of the night.

First hire at a start up craft beer bistro. Worked directly with owner in running restaurant.Served food, helped in kitchen prep work, and did deliveries. Restaurant had over forty different craft beers, and incorporated craft beer in bistro entrees.

Fort Lauderdale

Process incoming and outgoing jewelry repairs. Communicate with repair vendors and customer service in order to ensure repairs are done in timely manner

Master’S Degree, History

Bachelor'S Degree, History

Activities and Societies: Phi Alpha Theta (historical honors society)