Call Center Supervisor
CurrentAs a supervisor I'm here to help motivate, help our techs grow, achieve a job or life goal and carry out our company mission. Able to make decisions quickly, multi-task and communicate effectively so that our team can work efficiently. Answering any questions that our representatives have, training them on new technology, tools and partners to help with providing support for our clients. Helping our techs not only excel in technical aspects but also in customer service. Improving and driving excellent performance from my team that will bring growth throughout NRTC.