Aided Consumer Finance - Business Risk & Internal Control Division- Decreased monthly reporting times by 500x utilizing VBA & Office Script- Pioneered the overhaul of monthly risk reporting for Personal, Vehicle, and Home Equity Loans - Developed Automated HMDA, FCRA, RTC, VVOE, HPML, OFAC, SAFE Act, SCRA, Adverse Action and Flood reporting and testing - Developed on-the-fly interest rate generation tools, allowing accurate monthly compliance testing- Developed end-user override tools, allowing compliance to account for application exceptions- Developed custom dashboards to actively track compliance errors on a per-processer/underwriter level- Led QA Training for new members- Led data cleaning & transformation for company-wide Indirect Lending Transfer Project

Reserve Worker Aiding Consumer Finance Risk and Compliance Division- Overhauled Per Processor Home Equity Reporting Dashboard - Improved Speed and Efficiency of Risk and Compliance VBA Macros by 250%- Maintained Monthly KRI and QA Reports

Aided Consumer Finance Front End Processing Team - Managed Title Ordering Queue - Completed 250 HELOC Pre Registration Applications - Contacted Insurance Agencies, obtaining updated HOI policies and declaration pages -Developed an automated Time Study Staffing Model monitoring Loan Volume, Queue Times, and Employee Surplus/Deficit