At Reverse Focus, I’ve worn many hats and thrived in a role that goes far beyond the traditional scope of operations management. I’ve restructured and optimized our internal processes by implementing a new CRM system, which significantly enhanced the efficiency and effectiveness of our workflows. This change not only streamlined our operations but also created a more cohesive and productive environment for the entire team.In addition to my operational duties, I’ve taken the lead on sales. I guide potential clients through our product offerings, delivering engaging presentations and converting prospects into long-term customers. My approach ensures a seamless handoff between sales and fulfillment, maintaining trust and satisfaction at every step.Once a sale is made, I oversee product fulfillment, whether it’s building websites, configuring CRM systems, or providing comprehensive customer support. My dedication to client success extends into ongoing support, where I troubleshoot, resolve issues, and often anticipate client needs to provide proactive solutions.I also play a pivotal role in marketing, managing email campaigns and crafting strategies to nurture leads and re-engage prospects. Beyond these core responsibilities, I have been instrumental in developing new revenue-generating products. For example, I led the creation and successful launch of a Facebook Ads program, which has delivered high-quality leads that converted into funded loans for our clients.

At Branning Group, I managed a wide range of responsibilities that contributed to the company’s growth and operational success. One of my primary focuses was internal marketing, where I developed and implemented strategies to fill our calendar with qualified leads. I analyzed ad campaign performance to make data-driven financial decisions and maximize ROI.In addition to marketing, I optimized and streamlined operational systems, introducing automation that allowed the company to scale significantly during my tenure. My ability to identify inefficiencies and implement effective solutions was instrumental in creating a more agile and profitable organization.I also trained new employees, ensuring they were equipped with the skills and knowledge needed to excel in their roles. As the go-to problem solver, I provided solutions for operational challenges and developed new ideas that drove profitability and increased revenue. My contributions consistently added value to the company, solidifying its position as a leader in its industry.

In my time as a mathematics teacher, I cultivated a passion for education and leadership. I taught both regular and advanced geometry, ensuring that students of all levels achieved their full potential. Recognized for my initiative and organizational skills, I was promoted to Geometry Team Leader, where I coordinated our lesson plans and supported fellow geometry teachers in achieving shared goals. I was also asked to be a mentor for a first year teacher in just my second semester of teaching.