- Process and categorize invoices for multiple clients using proprietary invoicing software, assisting in the accounts receivable and accounts payable process.- Consistently adhere to strict deadlines, guaranteeing invoice processing in less than 24 hours.

- Generate engaging content for web, social media, and email marketing campaigns. Utilize social media platforms to promote and grow various markets across the US in order to increase brand awareness, event attendance, and sales.- Oversee marketing campaigns for 60-80 events per year.- Research products, services and current strategies to identify new opportunities to create innovative ideas that tie web, mobile, email, search, social and traditional advertising together.

- Answer patient inquiries about billing, procedures, policies and available services. Act as a liaison between patients and insurance companies, and facilitate communication between patients and doctors, medical staff and administrative staff.- Provide patient referrals, distribute paperwork and make calls to patients to remind them of appointments and bills that are due. Handle administrative and clerical tasks, including filing, data entry and documentation duties.

- Collaborated with six associates, overseeing the creation and editing of obituary notifications for eight individual newspapers. This included the Grand Rapids Press, Ann Arbor News and the Kalamazoo Gazette. Built strong working relationships with local funeral directors and private individuals to ensure obituary information was consistently accurate.- Supported adherence to best practices when interacting with prospective customers. Clearly and effectively communicated the benefits of services provided. Implemented diverse tactics to retain clients, promoting a calm, friendly approach to customer interaction. Consistently processed 30 obituaries per day, earning an average of more than $35K in revenue per week. 50% of all business transactions originated from long-term clientele.- Facilitated transition to updated electronic processing formats, allowing for improved accessibility and streamlined transactions. Educated and mentored all clients in use of self-service software. This significantly enhanced customer satisfaction.- Regularly met and exceeded all monthly sales quotas. Exhibited expertise and knowledge in specialized markets. Utilized and encouraged results-driven strategies to improve client base and enhance visibility.

- Traveled extensively to several retail vendor partners to analyze and evaluate inventory, determining stocking needs. Itemized and prioritized all products to easily identify inventory allocation.- Corresponded with store owners and managers, solidifying professional relationships at each location to promote long-term partnerships. Constructed creative, visually appealing displays to boost product sales, utilizing information on foot traffic and industry trends in order to strategically place kiosks.