Jacob Pepper Email & Phone Number

Milwaukee, Wi, Us

Milwaukee, Wi, Us

Milwaukee, Wisconsin, United States

- Lead the sales department with a portfolio of over 100 clients and 4000 daily platform users- Lead sales demonstrations for clients in the early stages of the deal pipeline to qualify their needs- Create and update SOPs for market analysis, lead generation, data management, prospecting, and customer support- Work with Head Product Owner and Marketing Manager to plan and attend various industry conferences

East Lansing, Michigan, United States

- Participate in sales demonstrations directly with the Head Product Owner by creating notes and follow-up materials such as product proposals with pricing calculations- Analyze market research to create a competitor pricing spreadsheet for prospective clients to use- Maintain and update HubSpot with accurate and up-to-date information on leads, prospects, and interactions with clients to drive them into the next stages of implementation- Build lists of companies using Dynamics GP & Dynamics 365 BC for Linkedin Advertising campaigns

East Lansing, Michigan, United States

- Directly assisted the Assistant Vice President for Student Life and Engagement, the Assistant to the Assistant Vice President for Student Life and Engagement, and the Director of Student Life with meeting preparations and daily operations within the office at the Student Services Building- Created schedule for the other administrative assistants and assigned them weekly tasks - Utilized Canva and Microsoft Office Suite to produce materials and spreadsheets for the office such as student organization information, FOIA request directory, and 100+ boxes of archival information from the building- Connected over 200 students, parents, and MSU community members each week to on-campus resources both in-person and over the phone dealing with confidential matters such as student deaths- Design various display cases to promote student programming for incoming tour groups in the Student Services Building

Sydney, New South Wales, Australia

- Collaborated with the People and Culture manager to re-write a new employee manual covering company policies, disciplinary procedures, code of conduct, and benefits which totaled to 25 pages - Conducted research to ensure the organizations compliance with relevant labor laws, regulations, and best practices- Organized a fundraiser within the Cristie Office Spaces building which raised $500 for the organization

East Lansing, Michigan, United States

-Utilized Jira and Axure RP 9 softwares to help track, test, plan, and release election management software for 32 large election departments in North America as well as Queensland, Australia-Worked in collaboration with software and product management team to implement changes to product fleet as requested by clients during the implementation process meetings-Worked with software service team at the Huntington Place on election day to assist the City of Detroit in smoothly and safely administering their August primary elections

East Lansing, Michigan, United States

- Provided excellent customer service to a diverse student and faculty population of over 4000 customers each week- Delegated daily role assignments to baristas and coordinated with them to ensure their success- Executed store operations as assigned which involved managing weekly inventory orders and staging the store for seasonal launches - Assisted in new partner training by modeling best practice and relaying information to management