Security Specialist January 2021 - CurrentADT | Chatsworth , CADeveloped strong customer relationships via cold calls, presentations, and effective leads management.Overcame objections with effective product demonstrations and persuasive communication skills.Supported sales plans by building strategies, proposals, and forecastsUsed Salesforce to document sales calls, customer interactions, and completed sales.Determined customers' needs based on sales calls and face-to-face meetings.Exceeded sales objectives to capture new leads and customers.Security Installer January 2021ADT | Chatsworth , CaCompleted systems by adding in cameras, contacts, and sensors to meet customers' unique layouts.Planned systems based on inspections, building plans, and customers' input.Improved customer satisfaction and security system effectiveness by educating on how to use controls andhandle alarms.Restored optimal system functionality by testing, troubleshooting, and repairing problems with circuits andsensors.Feild tech for Go Fiber Inc. Jan.2018- CurrentRecently got my certification for Nokia airscale installation. Experience with At&T and Verizon AT&T Airscale installation/5g integrationHarvest/ Hot swapsVerizonAirscale installation/5g integration Harvest/ Hotswaps