My role in property and casualty insurance involves driving new business by employing various sales strategies. I actively seek out potential clients through cold calling, where I initiate contact with prospects to generate interest in my company’s offerings. Additionally, I manage live transfer calls, where leads are directly passed to me for follow-up and conversion into clients. Face-to-face interactions are also a key part of my job, allowing me to build stronger relationships and trust with potential customers. Finally, I leverage referrals from existing clients and connections to expand my client base. My work focuses on securing new clients and growing the business through a combination of proactive outreach and relationship-building techniques.In addition to driving new business, my role also involves client retention and ensuring customer satisfaction. I focus on maintaining strong, ongoing relationships with existing clients to keep them satisfied with their coverage and service. By staying proactive in addressing their needs, offering policy reviews, and being responsive to inquiries, I help prevent policy cancellations and foster long-term loyalty. The efforts to balance new business acquisition with excellent customer service contribute to a high level of client retention, ensuring that my clients remain happy and engaged with their insurance coverage.