Ryan Jackson Email & Phone Number

Austin, TX, US

Austin, Texas, United States

Design and implement innovative technical processes to ensure customers experience a maximum return on their investment.

Austin, Texas, United States

Responsible for designing scalable and resilient IT solutions that cater to current and future business requirements. They analyze business needs, evaluate technology trends, and recommend architectural strategies that optimize performance, reliability, and cost-effectiveness. Collaborate with other technology teams to define broad standards; however.

Austin, Texas, United States

Lead Desktop Engineering team at ArdentHealth; managing all user experience and end-point architecture. Ownership of SCCM and all Microsoft and third-party security updates. Owned and supported Imprivata OneSign and ConfirmID environment

Austin, Texas Area

- Designed and deployed the IT infrastructure for new hospital openings and Paragon conversions- Hackensack UMC Pascack Valley, Seton Medical Center Harker Heights, Portneuf Medical Center, Texas Health Presbyterian - WNJ- Integrated and installed HIM applications for numerous hospital facilities- Executed operational processes for Paragon (v9.4-13.0).

Austin, Texas Area

- Built IT infrastructure designs for hospital Paragon conversions and construction projects- Designed/Implemented vWorkspace VDI (roaming desktop) solution for 120-bed hospital- Developed multiple business and IT operational processes for LHP hospital facilities including infrastructure/software purchasing, desktop engineering, and product implementation.

- Service Delivery Manager for LHP Hospital Group Corporate HQ, supporting LHP executive staff - Deployed and supported LHP Corp server farm (both physical and virtual) for email, SharePoint, & AV- Implemented new Amerivault offsite backup solution for LHP Corporate HQ- Designed/Implemented new Content Management System for all LHP facilities

- Lead a team comprised of infrastructure, application, and clinical support personnel. First point of contact for physician issues and the introduction of new technology to hospital and medical staff.- Daily interaction with C-Level Executive Staff. Regular interaction with physicians, department leaders and staff, corporate Information Systems, and Perot.

- Site Support Manager responsible for Information Technology delivery and financial management of all infrastructure and application support. Additionally responsible for Information Security and access control. - Led a small team of support personnel, both on and off site. Responsible for the coordination with other hospitals in the Texas region to.

- Program Administrator for Office of Enterprise Architecture, responsible for program management activities such as the program communication plan and record retention. Also preformed project management duties for initiatives such as: Portfolio Management, Business Process Management Administrative Workflow, and the End-User Computing Strategy..

- System administrator for HRMSWeb team providing second level support for HRMSWeb and all related applications (HEDS, AMS, etc.) with regard to hardware and platform issues. Performed all system/platform changes, managed data backup and recovery process.- Primary on-call support for Optilink Healthcare hosting/platform issues. - Participated in two.