Ryan Jackson Email & Phone Number

Conducted outreach throughout Alabama counties by explaining the Supportive Service for Veteran Families (SSVF) program services, policy and procedures that resulted with over 500 low income veteran homeless and at risk of homelessness accessing assistance to secure or maintain stable housing annually. Conducted interviews and assessments in areas of housing, employment, behavioral health to develop a housing plan, referral sources and assessed skills required for successful tenancy. Applied evidence based interventions, including motivational interviewing and harm reduction to provided client centered service to veterans and develop and document individualized case plans. Provided case management as defined by best practices to establish ongoing relationships with minimum 25 veterans and/or veteran families monthly to reach identified goals with emphasizing transitioning into permanent housing. Submitted financial request for assistance based on veterans’ needs and SSVF policy guidelines. Documented and maintained accurate records for a minimum of 25 veteran families and information in HMIS data base as per data quality plan. Participated in team meeting and training to contribute to collaborative planning in case management and outreach. Maintained program weekly budget of $2450 to be used for housing and rapid rehousing for homeless and at risk veterans.

Birmingham, Alabama Area

Oversaw the daily operation of 3 community residential group homes for adults with cognitive disabilities and emotional disturbance diagnosis and 12 full time staff and 3 prn staff. Responsible for all aspects of operation management to include case management, food service, building maintenance and security, community relations, housing were in compliance to the Department of Mental Health standards and the Commission of on Accreditation of Rehabilitation Facilities (CARF).Assisted Residential Director and Vice President of Residential Services with creating annual program goals, budget and made recommendation for allocation of funds and cost reductions.Supervised the delivery of program services to include intakes, bed assignments, census data and confidentiality and compliance. Developed annual plan of care with goals and objective collaboratively with Psychiatrist, Residential Therapist and residents and attended quarterly treatment team meeting to evaluate individuals progress. Prepared houses and documentation for internal and external audits. Interviewed, hired, trained, developed, appraised and managed direct support staff. Supervised and trained direct support on implementing and appraising residents plan of care, task analysis and medication management under MAC supervision.

Tuscaloosa, Alabama Area

Identify and assess low income individuals with severe mental illnesses (SMI) and developmental disabilities (DD) ability to gain independent living outside of group homes and institutions and into their own home with intensive case management. Explained supportive housing program to over 20 property managers and private landlord to secure rentals for 16 low income individuals with SMI and DD diagnosis. Provided intensive case management, crisis intervention, weekly home visits, linkage and referrals for services, education and outreach services to all 16 clients and their family on mental health treatments, medication management and money management. Developed case plans and maintain clinical records and program documentation according to organization standards, such as assessments, treatment plans, progress notes, and termination summaries for 16 participants in client data base (AVATAR) as they transition into independent living. Entered in all billing information for insurance. Accurately assigned ICD codes to client medical records. Coordinated with professional and paraprofessional to services and facilitate educational classes such as independent living skills, and anger and behavior management. Maintained supportive housing annual budget to assist participants with rent, utilities and household needs as they transition into financial independence from supportive housing. Kept clients and family updated on program changes and case closures in writing

Birmingham, Alabama Area

Supervised staff delivering vocational rehabilitation training to 64 program participants with mild to severe cognitive and physical disabilities. Taught participants job and social skills to successfully obtain community employment. Developed and maintain relationships with businesses and community to ensure job placement opportunities for program participates. Successfully evaluated 64 program participants’ skill, strengths and abilities to and match with job placement. Provided day-to-day administrative support to the Program Manager and developed monthly reports to keep stakeholders updated on job placements of individuals. Managed the destruction of sensitive information. Maintained and monitored inventory levels for general office supplies and supplies for operations. Performed internal audits and safety audits

Provided administrative support to the Inbound/Outbound Freight Section, which is responsible for the movement of freight valued at over $5 million per month. Drafted logistics documentation, including freight bills and bills of lading. Supported leadership in drafting various logistics reports, including reports of survey for lost, damaged and hazardous equipment. Utilized hand-receipting procedures along with automated methods of tracking and managing property. Shipped and received individual equipment, supplies, and excess equipment for turn-in and redistribution. Provided administrative support for 18th Airborne Corp and 82nd Airborne Division. Coordinated the timely movement of over 30,500 soldiers, 12,500 pieces of rolling stock, and 3,600 containers. Managed the timely submission of over 600 requests for ground transportation, 125 requests for Air. Movement and tracked over 1,800 sea/port missions. Responsible for the operational and administrative control of planning the following day’s movements. Maintained and Drafted logistics, Hazmat documentation and inventory records for equipment