Ryan Jackson Email & Phone Number

Ridgeland, MS, US

Jackson, Mississippi, United States

• Efficiently managed and directed incoming calls for the law firm ensuring correct routing to the appropriate legal professionals. This helped me demonstrate strong communication skills and exceptional client service.
• Assisted in maintaining organized client and case information, enhancing the efficiency of the firm's operations.
• Collaborated with colleagues to handle administrative tasks, contributing to the smooth functioning of the firm's daily operations.

Madison, Mississippi, United States

• Assisted customers in choosing the right machine according to their specific needs
• Communicated with customers on how to understand how to maximize the use of software features
• Maintained effective transparency with other employees and upper management to ensure complete care of customers

Jackson, Mississippi, United States

• Creating webservers to access the functions and controls of the PLCs
• Using scripts and other programs to pen test and find potential vulnerabilities to exploit
• Programming PLCs and used the necessary software to learn more information of the functionalities of the specific brands used
• Applying both blue and red team tactics using software such as Linux to practice and simulate potential threat scenarios in the cybersecurity world

United States

• My Summer Internship experience gave me the opportunity to learn how to work within an agile work environment and to shadow information security analysts which helped me gain insight of incident response processes and.
• Contributed to SOAR (Security office application review)
• Nessus, Prisma and third party library report Analysis
• Performed refresh on security SharePoint site
• Bank interdisciplinary experience project (Economy Museum)

Bachelor Of Science - Bs, Multi/Interdisciplinary Studies, 3.15

Associate'S Degree, Business Administration And Management, General, 3.7