Ryan James Email & Phone Number

Utrecht, Netherlands

As a team member at MyBookings.com, I take great pride in our focus on helping hotels optimise their digital presence, increase direct bookings, improve guest satisfaction, and reduce distribution costs. Our in-house expertise also includes advertising, SEO, and analytic reporting, giving our clients a comprehensive suite of services to help them succeed in the competitive hospitality industry.In my role, I bring my expertise in revenue management to help our clients maximise their potential. I analyse market trends, set pricing strategies, and collaborate with internal teams to ensure efficient distribution and yield management. My deep knowledge of the hospitality industry also allows me to work closely with clients to create personalised customer journeys that enhance the guest experience from start to finish.At MyBookings, we are also skilled in creating effective advertising campaigns, including Google Ads, to help our clients reach their target audiences, drive bookings and achieve a strong return on ad spend (ROAS). Leveraging my skills in SEO and Google Analytics, I'm able to measure the effectiveness of our campaigns and make data-driven decisions to continuously improve results.Finally, I have extensive experience in PMS and channel manager set up, and I work closely with clients to ensure seamless integration with their existing systems and processes. By providing comprehensive support and exceptional service, I strive to help our clients succeed in the ever-evolving hospitality landscape.

Utrecht, Netherlands

As a commission-free booking platform, we are dedicated to supporting hotels and accommodation providers in maximising their profits and increasing their bookings. Our platform enables hotels to connect with travellers directly, without any intermediaries or commissions, giving them greater control over their revenue and online presence.We understand the challenges that hotels face in the highly competitive and rapidly evolving travel industry, and we strive to provide them with the tools and support they need to succeed. By using our innovative technology and expertise in the field, we help hotels reach a wider audience and improve their online visibility, while also offering travellers a seamless and hassle-free booking experience.Our mission? Support hotels by offering a sustainable and commission free booking platform. More revenue for the hotel!

Account Managing and consulting for up to 50+ hotels (U.K, Ireland, The Netherlands and Greece) through the representation of the GDS market (travel agents), booking engine and OTA sites. Advising and managing the hotels to utilise the most from our systems, their channel distribution in addition to delivering proactive revenue advice. Rate building and maintenance, loading of hotel images, special offers, policies and hotel descriptions. Regular hotel audits and refresher training for properties. Hotel customer support work is also required.

Perth, Australia

Day to day management of rates and availability through the website and OTA's. Forecasting revenue and occupancy. Creating special offers for new business and existing. Maintaining and managing incoming reservations, directly, third party sites and via email. Other duties included, weekly staff schedules, general housekeeping of the Hostel, social media management and creating and hosting events.

Sydney, Australia

Opening the restaurant each morning, cash handling and preparing to open. Allocating work to team members. Arranging table configurations for breakfast and lunch services. Being first point of contact, I was responsible for welcoming, hosting and serving customers. Ensuring a clean and tidy work place in the restaurant and back of house at all times.

Tetbury, Gloucestershire, United Kingdom

Managing a small team, I started the Hare and Hounds Hotel as a revenue manager. Working closely with the marketing department in head office, my job would involve creating and designing new offers and new ideas to help maximise sales. I would maintain our website sales by making sure rates and availability were updated, offers showing correctly and all packages are easy to book. Flexing best available rates when needed and forecasting future local events for rates and restrictions. Maintaining a good relationship with existing clients such as Highgrove House and Westonbirt Arboretum. I would approach potential new businesses to increase sales across all areas within the hotel. Working with third party sites, making sure the correct availability and rates are displaying to maximise room sales and occupancy. Implementing SOP’s for the reception team to better understand the offers we advertise and making sure up sells are being maximised to all guests on booking and on arrival. Creating and designing new ways to help make the guest journey as good as it can be pre and prior to their stay. Also listening to all guest feedback and responding to personal feedback and third party sites.

Planning work schedules / rota’s and creating SOP’s for individuals and different departments. Handling reservations, cancellations and no-shows. Working and maintaining a good relationship with third party booking sites and agencies. Updating & maintaining relevant administrative, statistical and financial records. Proposing and implementing effective marketing strategies and creating hotel special offers to maximise room occupancy levels and revenue. Ensuring that events & conferences run smoothly. Carrying out inspections of rooms and services. Accurately completing all administrative tasks. Completing all required health and safety/fire checks on time. Looking after existing and potential new corporate business. Checking invoices and commission receipts for corporate companies.

Bradford-On-Avon, Wiltshire, United Kingdom