DevOps, SRE, Wifi, Typescript Developer- Created OpenWRT & LEDE distribution for Raspberry Pi and TP-Link Archer C7 AC1750 with custom captive portal for Sprucebot v2 platform guest and passerby detection (Python, socketio)- Built tools to streamline and increase consistency of developer onboarding experience (Docker, PostgreSQL, bash)- Code reviews and defect triaging- Investigated and resolved technical issues that impacted developers or deployed environments- Development and deployment of emergency fixes for production issues- Monitoring of security advisories and dependency deprecations- Investigated and wrote RCAs for deployment anomalies and production outages- Work with customers of all sizes to address support needs (eg: adding teammates, configuring permissions, beest prractices)- Developed data migration software for a major (1100+ store) Beauty retailer's booking software (Shortcuts -> Sprucebot v2) which led to a successful Pilot and full chain roll-out that resulted in a 15% increase in online bookings.- Automated CI/CD of 20+ libraries and utilities to NPMJS registry + management UI (CircleCI, PHP, bash)- Automated CI/CD of 25+ skills to Heroku / AWS + management UI (CircleCI, PHP, bash)- Automated Continuous Upgrading of 50+ repositories (45k+ releases since 01-01-2020)- Built web based Continuous Testing system for high system requirement testing (bash, tmux, ttyd)-- this enables a developer on a weak computer to run their TDD tests and observe the results from a remote machine in realtime as they develop - Designed and documented "best practice" procedures to address outages or pipeline failures (eg: what to do if an external DNS provider goes down, roll-back procedures on releases)- Automated full test and demo environments tear-down, reset, and rebuild (PHP, bash, cron, MongoDB)- Sprucebot V3 skill development (Typescript)- Multiple environment log management - monitoring, aggregation, and notification (papertrail, sumo logic)

Integrator Role with large Beauty retailer (6 months onsite, 6 months remote) -- Facilitated communication of technical product features & requirements between teams-- Minimized cross team challenges by improving communication and engineering processes-- Communicated and provided contextual understanding of business requirements to Development and QA teams (eg: grooming, planning, and issue/bug reviews).-- Ensured clarity in communication and decisions between stakeholders-- Defined and assisted in documenting processes and procedures-- SME for system and infrastructure requirements and configuration-- Coached and ensured customer's team was following Spruce SDK best practices to achieve business needs-- Consulted and gave guiding advice regarding "environment issues" and automation.

Hosting, backups, deployments, and anything else I can do to help Spruce Automated CI/CD processes for Sprucebot v1- Monitoring and health checks for Sprucebot v1- Work with customers to address support needs (eg: adding teammates, configuring services, etc)- Built Raspberry Pi based captive portal system used to alert when guests had arrived for their appointments- Helped build Raspberry Pi and Arduino based IoT devices that controlled lights, displayed information from CRM, tracked footfall - - admin of IOT devices - backups, automated deployment, monitoring, notifications, support- Multi zone hosting (Linux - OpenVZ), Multi-zone databases (MongoDB, MariaDB), backup, and monitoring

Online fundraising platform, hosting, listserv, system administration- Developed and maintained CiviCRM integrated Online "walk event" fundraising platform (PHP - Drupal 6 & Drupal 7) - $1 million - 1.5 million a year raised- Provided multi-zone hosting and system administration services (DNS configuration, Email (postfix), listserv, Mysql/Maria DB) as well as legacy service and website support

Software development, hosting, system administration- Led team that developed a Drupal CRM & iPad based CPQ (configure price quote) software package for a major yellow pages company which improved revenues by 20 Million in the 5 years after launch- Built backup and deployment system for a Neo4j based suggestion engine for a large South American telecom- Built tools to streamline developer onboarding (Vagrant, bash)

Software development, hosting, system administration- Misc. Software development and support (PHP)- Automated CI/CD processes - Multi zone Hosting (Linux), email (postfix), MongoDB replica sets, backups, system administration

Software development (PHP), hosting, system administration- Misc. Software development and support (PHP, bash)- Automated CI/CD processes - Hosting (Linux - OpenVz), email (postfix), system administration

Software development, IVR, hosting, system administration- Built IVR based signup and notification system for speaking events (Asterisk and PHP)- Hosting (Linux), email (postfix), system administration- Misc Software development (PHP)

Software development (PHP + Flash), IVR, system administration- Created Adobe flash MP3 player widget for embedding user created MP3s on webpages- Built software in PHP to on-the-fly prepend announcements and advertisements to user created MP3 files - at peak generated over 1 million dynamically generated MP3s in a day- Built website allowing user management, phone # and pin to record Audio message (as MP3), and give users html examples for various sites- Built multi processor payment system (credit card gateway, Paypal) in PHP

VOIP Software development, Programmatic Fax solutions, system administration- Fax platform software development including adding telnet connection functionality to efax OSS project to support sending of broadcast / fax-back faxes from a multi T1 modem bank.- Wrote custom VoIP system (Audiocodes) for 4x T1 1U solution in C++- Wrote various IVR solutions (originally leveraging Audiocodes boards in C++, later ported to Asterisk)

Carrier grade VOIP Hardware / Software development, system administration- Developed monitoring, telemetry, log collection & aggregation tools in C and PHP for our T1 and T3 PicoPOP and MicroPOP Carrier grade VoIP gateways - allowing visualization of system stats in our NOC- Stress / load testing - particularly focused on "T3 Slam test" - during certified testing we outperformed major carrier hardware being tested at the same time.- VoIP network design