Ryan Kiser Email & Phone Number

New York, United States

Westbury, New York, United States

• Maintain and update policies and procedures for the operation of the program, ensuring compliance with all applicable regulations or funder requirements.• Implement new THRIVE services, including but not limited to community needs assessment, marketing, and engaging community in new services, linking with necessary community supports, etc.• Oversee day to day operations of the program.• Oversee and facilitate data collection to include outcome measures.• Communicate with and submit reports to regulatory agencies as required.• Initiate, maintain and expand community relations activities.• Assessment of all program activities. Development and monitoring of daily activity schedules.• Supervise program staff, including but not limited to: approving/denying all leave requests; reviewing and approving time sheets, mileage and expenses; monitoring interactions with clients; ensuring that staff attend all required trainings and meetings; and completing initial and annual performance appraisals. • Hold regular staff meetings to share information and program updates.• Screen resumes, interview applicants, and hire and onboard staff as openings become available.• Interview and supervise volunteers or interns, as applicable.• In collaboration with AVP and Director, monitor budget and all spending activities.• Accurately complete program/agency paperwork and submit by required deadlines.• Responsible for creating staff schedules and managing absences, ensuring that all shifts are adequately covered.• Attend all required agency meetings.

Thrive Recovery Center

• Work with THRIVE leadership and staff to develop and implement a comprehensive and innovative community outreach plan.• Organize and oversee community events to meet these needs.• Work collaboratively with Director & staff to identify ongoing and new ways to address the needs of the recovery community.• Assist in managing, printing, purchasing and preparation of materials used for outreach programs• Keep communication open and continuous with agency, supervisor(s), staff & members of the team of new and important information that could support ongoing and development of new programs within the agency. Also keep agency apprised of new developments such as resources, organizations, and agencies as they become available.• Attend & organize public, private & special outreach events. Develop, manage, and coordinate setup and breakdown teams for said events. • Meet and greet patrons and conduct giveaways.• Provide information and literature about the THRIVE program to potential clients.

Thrive Recovery Center

• Engage people in strengths-based, trauma-informed peer support at all stages of their individual recovery plans, primarily at Thrive Recovery Community and Outreach Center.• Demonstrate active listening, respectful motivational interviewing, and treatment of people as the strongest resource in their own recovery.• Educate individuals about the reality and process of recovery, including options for treatment, harm reduction, and safety.• Provide systems advocacy and guidance to individuals as they navigate the substance use disorder treatment system.• Provide warm handoffs to treatment providers and/or recovery support services and other community resources.• Document service utilization and outcomes with respect and confidentiality.• Assist with marketing materials and social media management including the newsletter, website, and Facebook.• Attend & organize public, private & special outreach events. Develop, manage and coordinate setup and breakdown teams for said events.• Keep communication open and continuous with the agency, supervisor(s), staff & members of the team of new and important information that could support ongoing and development of new programs within the agency. Also keep agency apprised of new developments such as resources, organizations, and agencies as they become available.• Provide information and literature about the program to potential clients.

Wantagh, New York

•Work within the Collections Department in planning the preventative and post-event maintenance and inspection for the Nassau County sewer system. Work closely with Field Supervisors and Department Manager for constant progression of day- to-day workflow to maximize field operator efficiency, as well as data management and analysis for long-term planning and reporting to minimize network concerns.•Personally maintain the GIS systems and SQL databases for accurate asset management. Administer the geodatabases for Nassau County with great focus on data integrity and high quality data delivery to the Field Supervisors and Field Crew. In early 2017, was the primary contact between the local business unit and corporate for the development and successful implementation of the Enterprise GIS. •During the year working in the Collections Department, has matured into the point of contact between Cityworks (CMMS) and the local business unit. Using previous knowledge of CMMS (Maximo), intuition, and hours of dedicated on-job learning has developed into the primary lead for software development, SQL database maintenance/report creation, and work flow advancement.•Manages project workflow and progress for the SUEZ Inspections Supervisor (CCTV) as well as Light Inspections Crew. Lead in supervising the workflow of most contractors (Dukes, National Water Main) working with the Collections Department. Developed strong professional respect and trust of project management abilities between himself and Department Manager, Field Supervisors and Crew, and most importantly amongst fellow team members of the planning department.

Greater New York City Area

•Work within the JLL Corporate Solutions team based in New York, conducting retailer and market driven research for all of Morgan Stanley's financial services and back-office space in the America's. Provided mapping support, including data compilation, demographic reporting and location-based competitive analysis for the firm.•Utilize ArcGIS Online, Esri Business Analyst, and QGIS to create kml based Google Earth presentations detailing geospatial and demographic analysis services to groups of regional brokers to enhance commercial real estate business proposals and decisions.•Create high‐impact aerial graphics through Adobe Photoshop.

Greater New York City Area

• Worked within a team of geographic analysts and specialists based in New York, conducting retailer and market driven research for all of RKF’s offices nationwide. Provided mapping support, including data compilation, demographic reporting and location-based competitive analysis for the firm.• Maintained and updated RKF’s proprietary database within Microsoft Access and GIS data sets with ESRI ArcGIS 10.1/10.3, while working to develop new data sets and models to improve the information available to the firm’s brokers. Worked with the brokerage team to identify their data needs and create reports and maps tailored to client requests.

Hicksville, Ny

• Geographic analyst involved in the update of the electric distribution network GIS (EGIS) platform. Provide Quality Assurance and maintenance of the database being used in the forthcoming Outage Management System. • Participate daily in comparisons and edits within ArcGIS 10.1, ArcFM and Microsoft Access. Query the existing GIS platform using SQL expressions for inconsistencies between Raster field maps, and then transfer/edit the appropriate data to the vector EGIS platform.• Work as part of a team of GIS technicians within the Operations Department to complete the 10,000 + electrical circuits across the Queens, Nassau and Suffolk counties of Long Island. Exercise decision-making based on the real-time edits made by other users within the networked GIS database.• Create and edit the GIS database (tables, features, and shapefiles) during the input of work orders on a daily basis. Utilize Maximo Asset Management software, ArcFM and ArcGIS 10.1 in database updates as projects are completed in field.

New York, Ny

• Company liaison for billboard operators and advertising partners in regards to auditing the circulation of out of home media in the United States. Accommodated support correspondence for audit operations on daily basis. Assisted members with inquiry to database operations, via phone, email, in-person meetings and/or webinars.• Audit database management; reviewed and maintained the statistical accuracies/integrity of all existing and new data with-in the audit’s out-of-home media database. Conducted spatial analysis, utilizing mapping software, to process the input of inventory information into the database. Detailed demographic ratings reports to billboard operators. (ArcGIS 10.1, Microsoft Excel, Microsoft Access)• Administered project management; trained and regulated the work-load for teams of temporary employees for assistance in seasonal work influx. Implemented and successfully achieved target team quality and completion goals for geocode audit of existing media inventory in database. • Accumulated and processed vehicular traffic count data for the continental U.S. Utilized contacts with State and local Departments of Transportation to achieve standardized ratings, updated shapefiles accordingly.

New York, Ny

Islandia, Ny

• Worked as part of a team in Operations Support for the Long Island District headquarters of the U.S. Postal Service, completing individual work and compiling into a group database.• Exercised decision-making in strategic adjustment of letter carrier route territory and the planning of efficient lines of travel, through the use of a G.I.S. software package and in-field G.P.S. technology.• Data was collected, manipulated, and processed according to a route-by-route adjustment within the ZIP code level across Nassau and Suffolk Counties. Adhered and exceeded the strict requirement due-dates set-forth by COR Program director. Program was successful in completing over 2,000 letter carrier routes.• Maintained direct professional contact with Post Masters throughout the Long Island District, by answering questions regarding the mapping program and providing exemplary support service. • MapInfo Professional 10.5 software package mastering.

Bachelor Of Arts - Ba, Geography-Urban Planning, Economic Analysis

Master Of Public Health - Mph