Ryan Kowalczyk Email & Phone Number

Assist the owner with the day to day functioning of the design studioProblem solving customer complaints and concernsKeeping track of all business revenue via QuickBooks Online.In charge of all accounts receivable and invoicing, processing over 1 million per yearAssist with quotes and ordering of cabinets/suppliesIn charge of receiving on all orders

Assist the owners with the day to day functioning of the salonProblem solving customer complaints and concernsActing as a liaison between the salon staff and the ownersAssist with inventory and merchandisingBe able to complete all functions of running the salon from open to close

Communication between PCP, specialists and insurance companies, regarding patient careProcessing and organizing documents being received by the officeProcessing referral requests and staging them for PCP approvalProcessing authorizations with various insurance companiesAssisting with the scheduling of patients with specialists if neededWorking with patients charts in an EMR system

Providing excellent customer service by upholding the Lowe's Vision StatementOffering solutions to customer issues and concerns, and following through until completely resolvedOrganizing and maintaining customer filesOrganizing and processing paperwork for permitsPaying invoices due as they are receivedOrdering and following up on replacement and special order productActing as a liaison to ensure the best scheduling dates are achieved based on customer needs, installer availability and product procurement

Order and maintain inventory as to minimize loss, and maximize sales and marginNamad as district trainer for new hiresUsed as advisor to corporate and vendors because of my experience and knowledgeWorked with vendors as a test store for new products in my districtTook our sales numbers from worst in district to top in district within 1 year of taking job

Communication with customers to determine and provide for their needs and wantsUsing company supplies to avoid waste and maximize profitability

Overseeing day to day operation of the salon including inventory, payroll, sales and expensesManaging five stylists, including scheduling and vacations as to maintain converge on the floorMaintaining appointment book scheduling and quality control of servicesBuilding and maintaining my own client base through referrals