Application Consultant
CurrentApplication Consultant implementing the Verint WFE suite of solutions.
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Ryan L. is listed as Application Consultant at Verint, a company with 3991 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Ryan L..
Ryan L. previously worked as Senior Business Line System Administrator at Associated Bank and Systems and Support Analyst at Associated Bank. Ryan L. holds Bachelor Of Science (B.S.), Sociology from University Of Wisconsin-Oshkosh.
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Professional Application Consultant who has worked primarily within Contact Centers with a specialty for perfecting the Customer Experience. With twenty + years of experience functioning in a leadership capacity. Contact Center experience includes implementing various Customer Experience improvement projects, deploying Contact Center software, managing a team of analysts, and managing a team of Customer Service agents. Strong background in business analytics and leading process improvement initiatives.
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Remote
Application Consultant implementing the Verint WFE suite of solutions.
Analyzing business needs of our customers.Documentation of Business Requirements.Documentation of Test Scenarios, Test Cases and Test Scripts.
Northbrook, IL
Facilitation of meetings to gather Business Requirements and documentation of the results.Performing gap/fit analysis.Coordinate tasks with clients to ensure a timely completion of the implementation.Create documentation for modifications to Dynamics AX to meet the clients requirements.Create technical and training documentation for clients use.Performed.
Greenville, WI
Managed the Seasonal team of over 100 Seasonal Advocates.Managed the Customer Care Analyst Team.Responsible for the multi-million dollar budget creation for Customer Care.Member of the Verint Workforce Management Solution Implementation Team.
Oshkosh, WI
Managed a team of approximately 40 Customer Service Agents.Managed the Real Time Monitoring Team.Microsoft Dynamics AX Super User.Leader of multiple process improvement initiatives. Developed an Introduction to Contact Center Methodologies presentation for new employees.
Other employees you can reach at verint.com. View company contacts for 3991 employees →
Neeraj N Papudesi
Colleague at VerintBengaluru, Karnataka, India, India
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LG
Luc Grégoire
Colleague at VerintGreater Montreal Metropolitan Area, Canada
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Barry Cress
Colleague at VerintRoswell, Georgia, United States, United States
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GM
Ghulam Murtaza
Colleague at VerintPakistan, Pakistan
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Moshe Villaizan
Colleague at VerintGreenwich, Connecticut, United States, United States
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MK
Manoj Kumar Anantharaju
Colleague at VerintNellore, Andhra Pradesh, India, India
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PR
Patrick Rose
Colleague at VerintWashington, District Of Columbia, United States, United States
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JC
James Copp-Taylor
Colleague at VerintGreater Bristol Area, United Kingdom, United Kingdom
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AO
Angelique Olree
Colleague at VerintTilburg, North Brabant, Netherlands, Netherlands
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AJ
Anthony Johnson
Colleague at VerintAlpharetta, Georgia, United States, United States
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Quick answers generated from the profile data available on this page.
Ryan L. works for Verint.
Ryan L. is listed as Application Consultant at Verint.
Ryan L. is based in United States, United States, United States while working with Verint.
Ryan L. has worked for Verint, Associated Bank, Edci, Hso, and School Specialty.
Ryan L.'s colleagues at Verint include Neeraj N Papudesi, Luc Grégoire, Barry Cress, Ghulam Murtaza, and Moshe Villaizan.
You can use AeroLeads to view verified contact signals for Ryan L. at Verint, including work email, phone, and LinkedIn data when available.
Ryan L. holds Bachelor Of Science (B.S.), Sociology from University Of Wisconsin-Oshkosh.
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