Ryan L.
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Ryan L. Email & Phone Number

IT professional | ServiceNow System Admin | Technical Consultant with a passion to help people. CSA & ITIL V4 Certified. at Intact Technology
Location: Chesterfield, Virginia, United States 12 work roles 2 schools
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Role
IT professional | ServiceNow System Admin | Technical Consultant with a passion to help people. CSA & ITIL V4 Certified.
Location
Chesterfield, Virginia, United States
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Who is Ryan L.? Overview

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Ryan L. is listed as IT professional | ServiceNow System Admin | Technical Consultant with a passion to help people. CSA & ITIL V4 Certified. at Intact Technology, a company with 101 employees, based in Chesterfield, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Ryan L..

Ryan L. previously worked as Technical Consultant at Intact Technology and Junior Technical Consultant at Intact Technology. Ryan L. holds Educational Psychology from Virginia Commonwealth University.

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Email format at Intact Technology

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Intact Technology

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Profile bio

About Ryan L.

My name is Ryan Little and I’m a well rounded individual of strong moral integrity looking to obtain a position that allows me to help people and utilizes my diverse skill sets and expertise to its full potential. In return, bring a dynamic personality, strong leadership and a genuine desire to add value and make a meaningful impact to a great company. I have 22 yrs. of customer service experience, 15 yrs. of which are specifically in banking. The full spectrum of my work experience is Management, Customer Service, Sales, Clerical, Banking, Small Business, Business to Business collections, Retail, Waitressing, Hospitality, Insurance claims and Insurance producer. I aim to be of service to others. I’m accustomed to working in fast paced, highly regulated environments. I am skilled in clerical work such as appointment scheduling, faxing, filing, typing, word processing, data entry, record keeping, answering and routing calls, mail sorting, delivering and sending, as well as preparing and processing invoices. I’m very familiar with face to face as well as telephone interaction. I’m well versed in active listening, quick assessment, and offering viable solutions to meet customer’s needs. I’m programmed to upsell and offer products as solutions to retain relationships and mitigate losses. I’m experienced working directly with customers and outside representatives (e.g. Attorneys/Power of attorneys/Accounts payables/Executor or estate) in efforts to service our clients needs. I regularly apply and understand basic accounting principles. I have a strong eye for detail and often identify and track anomalies. I enjoy working with internal teams to resolve issues and improve efficiency across my department. I am solutions oriented and self-motivated. I am proactive vs reactive. I’ve been privileged to work in customer service for 20 yrs and I feel confident in saying I’m an expert at this point of my professional journey. Being able to connect, empathize, listen and sympathize with customers, while simultaneously offering useful solutions and products is second nature for me. I understand the importance of a positive enthusiastic energetic attitude. I truly enjoy helping people find solutions. I often anticipate the needs of others. I am a team player but I also like to work independently. I can assure you that my skills and personality will add value and enhance any organization. I am confident my skills and drive will continue to blossom! I am eager to expand and grow professionally while working for a company that aligns with my values.

Current workplace

Ryan L.'s current company

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Intact Technology
Intact Technology
IT professional | ServiceNow System Admin | Technical Consultant with a passion to help people. CSA & ITIL V4 Certified.
reston, virginia, united states
Website
Employees
101
AeroLeads page
12 roles

Ryan L. work experience

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Small Business Senior Credit Collections Coordinator

Glen Allen, Virginia, United States

Duties included negotiations with Small Business owners in an effort to arrange payments on delinquent loans and lines of credit using strategic innovative techniques to mitigate bank losses. Discussing their reason for delinquency, and providing viable short term solutions that helped clients become current such as due date changes, auto debits and.

Jul 2011 - Apr 2022

Waitress

Midlothian, Virginia, United States

Duties included waitressing in an extremely fast paced environment, providing exceptional customer service, making customers feel welcomed, menu recommendations, upselling, taking orders quickly and accurately, handling or escalating customer complaints, providing feedback and working directly with the kitchen staff to enhance the customer experience.

Aug 2019 - Mar 2020

Operations Manager

Minibar Rva

Richmond, Virginia, United States

Duties include managing a staff of 13 employees and coordinating daily restaurant operations such as interviewing, training, handling customer complaints, conflict resolution, providing great customer service and positive communication with staff and customers, monitoring performance and providing feedback, coaching staff and enforcing disciplinary actions.

Jul 2018 - Jun 2019

Head Waitress

Richmond, Virginia, United States

Duties include arriving to work promptly, reviewing the night's agenda with the club manager in reference to how many VIP tables, waitresses on staff, bottles needed per party, and what foods are being served. I would then assign the waitresses to a party/table, and begin to help set up. Set up included setting tables with champagne glasses, napkins, ice.

Oct 2010 - Oct 2013

Claims, Customer Service And Sales Agent

Richmond, Virginia, United States

Duties included responding professionally to inbound telephone and email inquiries, licensed to quote and sell travel insurance, anticipate customer needs and providing relevant solutions, learning projects and staying up-to-date on new product/policy changes, accurately entering pertinent customer data and researching customer information, initiating the.

Oct 2010 - May 2011

Customer Service Sales Representative

Richmond, Virginia, United States

Duties included providing excellent customer service to internal and external customers, specializing in conflict resolution, operating multi-line phone systems, offer services for personal and business customers, establish and retain long term relationships with current and potential customers, online banking technical support, troubleshooting, assisting.

Mar 2007 - Jun 2010

Mortgage Loan Officer

Richmond, Virginia, United States

I was contracted to work at Suntrust Mortgage and my duties included fast paced data entry, processing loan applications, processing loan extensions, meeting report deadlines, filing, faxing, multi-tasking, paying close attention to detail, distribution of incoming/outgoing mail, and mailing letters to clients. Recording financial transactions and.

Jan 2006 - Mar 2007

Cashier

Richmond, Virginia, United States

Duties included smiling, greeting, and thanking customers with a positive attitude. Following all company policies. Standing for long periods of time while checking out customers quickly and accurately. Operating and managing transactions with the cash register. Scanning goods and ensuring accurate pricing. Collecting payments whether in cash or credit..

Feb 2005 - Aug 2005

Sales Associate And Cashier

Richmond, Virginia, United States

Greeting customers energetically upon entering the store. Providing friendly service in a fast paced environment. Presenting a positive, enthusiastic attitude towards coworkers and customers. Maintaining composer when faced with angry and frustrated customers. Driving sales by staying up to date with fashion trends and cross selling products. Building and.

Apr 2003 - Feb 2004

Sales Associate And Cashier

Doswell, Virginia, United States

Duties included renting out lockers, strollers and electric wheelchairs to park guests. Upselling candy, sunscreen, fans and drinks. Greeting customers and providing friendly service in a fast paced, hot environment. Presenting a positive, enthusiastic attitude towards coworkers and customers. Maintaining composer when faced with angry and frustrated.

Mar 2002 - May 2003
Team & coworkers

Colleagues at Intact Technology

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2 education records

Ryan L. education

FAQ

Frequently asked questions about Ryan L.

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What company does Ryan L. work for?

Ryan L. works for Intact Technology.

What is Ryan L.'s role at Intact Technology?

Ryan L. is listed as IT professional | ServiceNow System Admin | Technical Consultant with a passion to help people. CSA & ITIL V4 Certified. at Intact Technology.

Where is Ryan L. based?

Ryan L. is based in Chesterfield, Virginia, United States while working with Intact Technology.

What companies has Ryan L. worked for?

Ryan L. has worked for Intact Technology, Capital One, Uptown Alley, Minibar Rva, and Paradise Nightclub.

Who are Ryan L.'s colleagues at Intact Technology?

Ryan L.'s colleagues at Intact Technology include Jeremiah An, Justine Felty, Jasmyn Hosby, Nicolaas M., and Jimmie Neighbors.

How can I contact Ryan L.?

You can use AeroLeads to view verified contact signals for Ryan L. at Intact Technology, including work email, phone, and LinkedIn data when available.

What schools did Ryan L. attend?

Ryan L. holds Educational Psychology from Virginia Commonwealth University.

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