Specialized in Trade Finance and settlement

 Assess local market conditions, identify current and prospective sales opportunities and develop forecasts and business plans for the branch Ensure that all areas of work performance or departments are properly staffed and directed Provide training, coaching, development and motivation to bring out the best in each team member Assist branch manager in developing branch by sharing information on effective practices, business opportunities and needs Cooperate fully with the other department to maintain the workbench system and enforce the necessary adjustment Address customer and employee satisfaction issues

 Built a solid relationships with a variety of retail and wholesale customers and Demonstrated great teller and cash handling skills  Exercised excellent customer service skills and strong attention to detail in taking orders and delivering orders in a timely manner, resulting in high customer satisfaction during peak seasons Demonstrated general advice related to foreign exchange to individuals and company customers.  Applied teamwork skills in coordinating with team members to process orders in a timely and efficient manner resulting in productivity Demonstrated strong analytical and research skills to collect, classify and analyse related market information

 Exercised excellent customer service skills and strong attention to detail in taking orders and delivering orders in a timely manner, resulting in high customer satisfaction during peak seasons Demonstrated leadership skills and coaching skills in training new sales staff Applied teamwork skills in coordinating with team members to process orders in a timely and efficient manner resulting in productivity Demonstrates sound knowledge of using MYOB for processing payroll and ERP systems to arrange weekly food delivery order.