Ryan Macgregor Email & Phone Number

Highly motivated and enthusiastic Multi-Unit People Leader with years of experience in retail sales, merchandising, and diversity and inclusion. Robust reputation for exceeding performance benchmarks through strong integrity and work ethic. Seeking to utilize sales, managerial, and multicultural experiences to demonstrate leadership skills that align teams and strengthen brand loyalty through exceptional customer service.

Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Leadership, and 4 others.

• 

  District General Manager

  H&R Block

  Nov 2022 - Present

  Instilling operational excellence through adept client growth and office leader empowerment. Strategically implementing sales plans, prioritizing business needs, and managing various operational projects to identify growth opportunities. In addition, adhering to policies and procedures to drive inclusivity and to increase revenue profitably districtwide. Efficiently managing labor and effectively coaching and elevating performance standards of associates through goal setting and providing… Show more Instilling operational excellence through adept client growth and office leader empowerment. Strategically implementing sales plans, prioritizing business needs, and managing various operational projects to identify growth opportunities. In addition, adhering to policies and procedures to drive inclusivity and to increase revenue profitably districtwide. Efficiently managing labor and effectively coaching and elevating performance standards of associates through goal setting and providing timely feedback. Achieved significant milestones by finishing in the top 3 for TS25 Client Return Count in the Central Market (16 SAS), ranking in the top 5 overall for New Client Conversion, and securing 6th place overall in the Central Market for New Client SRP (target). Show less

• 

  Western Michigan University

  Travel And Tourism