I obtained property and casualty insurance license in order to solicit insurance policies - auto - home / renters - business -PLUPDay to day involves reaching out to perspective clients to solicit several types of insurance policies.

May 2024, Tempe● As an inside sales Agent, I accumulated knowledge of the termite and pest control world● Using the dialer I would generate new potential leads from the dialer campaigns, create call backs and detailed notes with the CRM (ZoHo), and close them.● I would use different sales techniques depending on the customers’ personal situation, creating a need and want for different pest / termite control packages.● I would close inbound phone calls inquiring about service.● I would design new scripts to help myself be successful.

● As a consumer sales agent, I took inbound calls from people across the US and Canada to sell an IT based membership product. I sold multiple memberships daily as well as other products like Onsite services and one time service solutions.● I ran multiple outbound campaigns to sign customers and upsell other customer service offerings for current members.● I managed a large number of calls from agitated customers and utilized my customer service knowledge and worked directly with customer service to ensure their needs were met.● I worked with 2 CRM systems: Service Manager and LMS

● As a Sales Representative I cold-called local businesses within the area around an assigned golf course to sell advertising for their business on a digital application the company provided to the public• As a Golf Course Booking agent, I called a company list of American and Canadian golf courses to establish a relationship with our company. The goal was to create a pipeline for the sales team to sell them products which display local business ads . I ensured the legality of the product being provided by getting these Clients to sign contracts that stipulate the company may sell ads in them. I followed up with 60-80

As a CSM, I was in charge of the entire front end of the store. General duties included opening and closing the store, supervising and training employees, leading the retail team, being responsible for all cash registers and cash, product management, product inventory documentation, and sales goals. Customer service duties included helping customers find products, and dealing with any issues