Ryan Mark Mapa
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Ryan Mark Mapa Email & Phone Number

Lead Generation Specialist | CSR | Healthcare Advocate CSR II | Order-entry | Real Estate Cold Caller | Chat Moderator | Inbound Sales Representative | Retention Specialist | Data Processing Agent | Back Office Support at Morgan Fidelity Associates, Inc.
Location: San Pablo, Calabarzon, Philippines 10 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Role
Lead Generation Specialist | CSR | Healthcare Advocate CSR II | Order-entry | Real Estate Cold Caller | Chat Moderator | Inbound Sales Representative | Retention Specialist | Data Processing Agent | Back Office Support
Location
San Pablo, Calabarzon, Philippines
Company size

Who is Ryan Mark Mapa? Overview

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Quick answer

Ryan Mark Mapa is listed as Lead Generation Specialist | CSR | Healthcare Advocate CSR II | Order-entry | Real Estate Cold Caller | Chat Moderator | Inbound Sales Representative | Retention Specialist | Data Processing Agent | Back Office Support at Morgan Fidelity Associates, Inc., a company with 21 employees, based in San Pablo, Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Ryan Mark Mapa.

Ryan Mark Mapa previously worked as Lead Generation Specialist | Telemarketer at Morgan Fidelity Associates, Inc. and Customer Service Representative II | Healthcare Advocate CSR II at Ttec. Ryan Mark Mapa holds Hospitality Industry, Bachelor Of Science In Hotel And Restaurant Management, Undergraduate from Dalubhasaang Lunsod Ng San Pablo.

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Email format at Morgan Fidelity Associates, Inc.

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Morgan Fidelity Associates, Inc.

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Profile bio

About Ryan Mark Mapa

I specialize in cold calling, closing sales, appointment setting, and lead generation, with seven years of experience in cold calling across various industries like real estate and insurance. I also have three years in healthcare appointment setting and customer service, managing accounts, and providing technical support. Additionally, I have three years in B2B healthcare and four years in outbound sales and sales closing with companies like Sprint Telco., SiriusXM Radio, and UnitedHealthcare. My skills include manual and automated dialing, client communication, and proficiency with several CRM and contact center tools. I am confident in my abilities and eager to contribute to the team.SKILLS AND EXPERTISE:Communication & Client Interaction• Proficient in both manual and automated dialing methods.• Skilled in engaging and communicating with clients via phone and email.Customer Relationship Management (CRM) Systems• SiriusXM CRM (STARRS)• UnitedHealthCare Maestro• Podio• Zbuyer• LionDeskContact Center Software & Tools• Vicidial• eyebeam Softphone• Genesys Softphone• VOIP SIP Softphone• Cisco• Calltools• Mojo Dialer• Amazon Connect Contact Control Panel (CCP)• RingCentral• Five9Remote Access & Collaboration Tools• Team Viewer• Citrix Workspace• ChatToolData & Telecommunication Solutions• NICE• Oracle• Direct SkipCOMPUTER PROFICIENCY:• Analytics: Skilled in analyzing data to drive insights and inform decision-making.• Social Media: Experienced in leveraging social media platforms for engagement and marketing.• Microsoft Office: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).• Spreadsheets: Advanced knowledge of spreadsheet creation, data manipulation, and analysis.• Email Communication: Expertise in professional email communication and management.• Data Visualization: Capable of creating clear and effective data visualizations to support reporting and presentations.• Canva: Proficient in using Canva for creating visual content.

Current workplace

Ryan Mark Mapa's current company

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Morgan Fidelity Associates, Inc.
Morgan Fidelity Associates, Inc.
Lead Generation Specialist | CSR | Healthcare Advocate CSR II | Order-entry | Real Estate Cold Caller | Chat Moderator | Inbound Sales Representative | Retention Specialist | Data Processing Agent | Back Office Support
fort lauderdale, florida, united states
Employees
21
AeroLeads page
10 roles

Ryan Mark Mapa work experience

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Lead Generation Specialist | Telemarketer

Current

2200 West Commercial Boulevard Suite 306 Fort Lauderdale, FL 33309

Utilizing an automated dialer, I efficiently qualify interested consumers by asking a series of targeted questions. Once qualified, I either transfer these consumers to a live representative or schedule an appointment for a comprehensive explanation of benefits, aiming to advance the process of closing qualified leads. My role does not involve the direct.

May 2023 - Present

Customer Service Representative Ii | Healthcare Advocate Csr Ii

Level 2 And 3 Robinsons Place, Lipa, Batangas 4217

Account: UnitedHealthcareLOB’s:*Medicare Advantage Prescription Drug (MAPD)* Prescription Drug Plan (PDP)*Web TechAccount: Peoples Health Network*Member ServicesAs a Healthcare Advocate CSR II, I play a pivotal role in two organizations. At UnitedHealthcare, I support the Medicare Advantage Prescription Drug (MAPD) and Prescription Drug Plan (PDP).

Dec 2020 - Apr 2023

Gig Agent

5530 46th Ct W Bradenton, FL 34210

Project: Large Pizza (Arria) [Domino's Pizza]► Order-entry Customer ServiceAs an Order-Entry Customer Service Representative, I'm responsible for processing orders, responding to customer inquiries, and providing exceptional service to maintain customer satisfaction.

Jul 2022 - Sep 2022

Real Estate Cold Caller - Virtual Assistant

Rapid Assistants Llc

5001 Tremont Ave, Davenport, IA 52807

Client: Matt Buys Houses► Real Estate Cold Caller - Virtual AssistantAs a Real Estate Cold Caller, I generate leads and build relationships with potential clients through outbound calling. My duties include researching potential clients, making outbound calls, qualifying leads, setting appointments, updating customer information, and meeting weekly and.

Jun 2022 - Sep 2022

Chat Moderator

Cloudworkers Ag

Brügglistrasse 11c, 8852 Altendorf, Switzerland

Fostering engaging conversations, cultivating enduring relationships, and crafting imaginative experiences for customers are our priorities. As a chat moderator, I entertain, connect, and uplift customers, ensuring they feel valued and appreciated.

Dec 2020 - Dec 2021

Results Associate

Fiesta World Mall Corp., Brgy. Marawoy Lipa City Batangas 4217

Account: Sprint Telecommunications Company► Inbound Sales RepresentativeAccount: SiriusXM Satellite Radio► Retention Specialist► Inbound Sales RepresentativeAs an Inbound Sales Representative for Sprint, I handle incoming customer inquiries, understand their needs, and provide suitable product or service solutions. My goal is to convert these inquiries.

May 2016 - Jun 2020

Lead Generation Specialist | Customer Service Specialist

Aces Contact Solution The Lab Ph

Maharlika Highway, Brgy. San Francisco Calihan, San Pablo City, Laguna 4000

Conducting lead generation, prospecting, and qualifying potential clients for a variety of insurance products, such as Auto, Health, Life, Pet, and Home Insurance. Proactively reach out to prospective clients via phone and email, including cold calling, to schedule appointments and discuss their insurance needs. respond to customer inquiries and requests.

Mar 2015 - Feb 2016

Customer Service Associate | Data Processing Agent

Asistin Global Solutions

510 Aquamarine St. Magcase Ville, Brgy.Sto Cristo, San Pablo City Laguna 4000

Responsible for accurately and efficiently processing captcha images to ensure the security and integrity of online systems. My main duties will include reviewing captcha images, identifying the correct characters or symbols, and entering them into a system for verification. As a Customer Service Associate, I am dedicated to providing exceptional support.

Sep 2013 - Mar 2015

Team Leader | Customer Service Representative

Njec Global Business Systems Co.Ltd.

Miguel Leonor Street cor. Maharlika Hi-way, San Pablo 4000

Leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organization. Motivate and inspire the team by creating an environment that promotes positive communication, encourages the bonding of team members, and demonstrates flexibility.

Apr 2013 - Jun 2013

Back Office Support Agent

Kodekamp I.T Solutions

Maharlika Highway, Brgy. San Francisco Calihan, San Pablo City, Laguna 4000

Responsible for performing non-client-facing administrative duties. Processing loan application forms for clients.

Feb 2012 - Feb 2013
Team & coworkers

Colleagues at Morgan Fidelity Associates, Inc.

Other employees you can reach at morganfidelity.com. View company contacts for 21 employees →

2 education records

Ryan Mark Mapa education

Hospitality Industry, Bachelor Of Science In Hotel And Restaurant Management, Undergraduate

Dalubhasaang Lunsod Ng San Pablo

Activities and Societies: - HRM Hotelier Society (1A Representative) In college at Dalubhasaang Lunsod ng San Pablo, I embraced the.

High School Diploma, Secondary Education, Passed

Our Lady Of Sorrows Academy

Activities and Societies: - Central Board of Students (CBS Artist) - Citizenship Advancement Training (Rank: 1st Lieutenant 2nd Platoon.

FAQ

Frequently asked questions about Ryan Mark Mapa

Quick answers generated from the profile data available on this page.

What company does Ryan Mark Mapa work for?

Ryan Mark Mapa works for Morgan Fidelity Associates, Inc..

What is Ryan Mark Mapa's role at Morgan Fidelity Associates, Inc.?

Ryan Mark Mapa is listed as Lead Generation Specialist | CSR | Healthcare Advocate CSR II | Order-entry | Real Estate Cold Caller | Chat Moderator | Inbound Sales Representative | Retention Specialist | Data Processing Agent | Back Office Support at Morgan Fidelity Associates, Inc..

Where is Ryan Mark Mapa based?

Ryan Mark Mapa is based in San Pablo, Calabarzon, Philippines while working with Morgan Fidelity Associates, Inc..

What companies has Ryan Mark Mapa worked for?

Ryan Mark Mapa has worked for Morgan Fidelity Associates, Inc., Ttec, Agents Only Technologies, Rapid Assistants Llc, and Cloudworkers Ag.

Who are Ryan Mark Mapa's colleagues at Morgan Fidelity Associates, Inc.?

Ryan Mark Mapa's colleagues at Morgan Fidelity Associates, Inc. include Laurie Altman, David M., Christian Morgan, Katherine Eugenie Bretania- Garme, and April Monte.

How can I contact Ryan Mark Mapa?

You can use AeroLeads to view verified contact signals for Ryan Mark Mapa at Morgan Fidelity Associates, Inc., including work email, phone, and LinkedIn data when available.

What schools did Ryan Mark Mapa attend?

Ryan Mark Mapa holds Hospitality Industry, Bachelor Of Science In Hotel And Restaurant Management, Undergraduate from Dalubhasaang Lunsod Ng San Pablo.

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