Ryan Maxwell Email & Phone Number

Cape Town, Western Cape, South Africa

- Regulatory compliance- Risk Assessments- Corporate governance- Assurance Reviews- Internal audit

Cape Town, Western Cape, South Africa

● Documentation and monitoring of unusual activity or AML flags.● Enhanced customer due diligence.● Analyzed trends and tabulated findings● Conduct risk assessments● Prevented Identity theft● KYC - Customer Identification Procedures // Monitoring of Transactions● Conducted security verification checks on customers.● Risk Analysis // Transactional Analysis● Conduct security verification checks on customers.

Cape Town, Western Cape, South Africa

- QA moderation experience (3+ years experience)- Trained and mentored new Risk analysts- Performed quality assessments for Risk analysts within the department- Internal department policy updates- Facilitated bi-weekly knowledge calibrations with fellow QA moderators (in order to ensure all moderators were in sync when doing agent assessments and following the correct internal processes)- Provided monthly QA feedback sessions with agents within the department… Show more - QA moderation experience (3+ years experience)- Trained and mentored new Risk analysts- Performed quality assessments for Risk analysts within the department- Internal department policy updates- Facilitated bi-weekly knowledge calibrations with fellow QA moderators (in order to ensure all moderators were in sync when doing agent assessments and following the correct internal processes)- Provided monthly QA feedback sessions with agents within the department based on data analysis and assessments completed for the month. - Created and followed up on SMART action plans with agents on a monthly basis- Trained and mentored new Risk analysts- Performed quality assessments for Risk analysts within the department Show less

Cape Town, Western Cape, South Africa

Worked for an international online gaming company where I dealt with multiple licensed regulated regions making sure the regulatory and legislative requirements of each region were followed and adhered, in accordance with the regulations for each region.

Cape Town, Western Cape, South Africa

● Conducted risk assessments● Documentation and monitoring of unusual activity or AML flags.● Enhanced customer due diligence.● Analyzed trends and tabulated findings● Prevented Identity theft ● KYC - Customer Identification Procedures // Monitoring of Transactions● Conducted security verification checks on customers.

Cape Town, Western Cape, South Africa

● Worked in the retail credit card fraud department for a South African credit card company for several years.● Prevented Identity theft ● Transactional Analysis