Ryan Mclaughlin Email & Phone Number

Lake Mary, Fl, Us

Lake Mary, Florida, Us

Optimized virtual environments, achieving enhanced system efficiency and reliability utilizing EMC VNX, Nutanix, Tintri, and HP Bladesystems.Elevated security compliance, reducing vulnerabilities through strategic patch management utilizing Tanium and Microsoft Intune.Administered comprehensive IT hybrid infrastructure, ensuring optimal performance and uptime both on-premise and in Azure cloud.Migrated out-of-date on-premise software offerings into cloud SaaS offering.

Falls Church, Virginia, Us

Oversee on-site IT operations for up to six offices throughout South Carolina.Manage servers for three offices along with verifying backups and monthly test restores.Migrate old physical server to Hyper-V virtual machine.Troubleshoot hardware, software, and networking issues for 200 users and over 200 classroom computers.Migrated all user computers to Windows 10 and servers to Server 2016.

Designed website layouts for small Non-Profit.Managed content for website and restored content from previous website from backups.

Researched and planned daily mileage, semi-weekly resupplies for food and gear, and best gear.Budgeted and financed food and gear resupplies on a rolling monthly budget.Self-motivated to continue through adverse weather conditions (rain, snow, tornado warnings, and wildfire warnings), injuries, and illnesses.Motivated other hikers and helped them push past their perceived limitations.Communicated with other hikers to share information on trail conditions, towns, gear, and weather updates.Accomplished a 2200 mile hike from Georgia to Maine while carrying a 35-pound (average) pack with ~515,000 feet of elevation gain and loss.

Lake Mary, Fl, Us

Manage Backups through PHD, PHD Exporter, and System Center Data Protection Manager. Migrated backups to Data Domain and VDP.Configure and manage VMs through VMWare.Troubleshoot and manage Exchange via ECM and Exchange Management Shell.Manage Active Directory via AD Users and Computers and PowerShell.Script .bat and .ps1 files for Command Line and PowerShell.Work with Security Team to Patch Vulnerabilities and Keep Windows Updates up to Date.Hardware, software, and network support for internal users.Support Microsoft Windows XP, Vista, 7, 8, IOS, Android, and Mac OS.Support Microsoft Office 2003, 2007, 2010, and 2013.Support Office Communicator, Lync 2010 and 2013, and Skype for Business.Support Video Conferences via Polycom and Lync.Managed Active Directory and utilized PowerShell.Created documentation for processes and shared with teammates.Managed tickets through Firstwave, Footprints, and Microsoft Dynamics CRM ticketing systems.Managed Hardware Inventory and converted spreadsheet to a CRM Entity for asset management.Converted Software Inventory from Access Database to CRM Entity.Created and maintained images for laptops, desktops, and windows tablets via Symantec Ghost and Microsoft WDS.Managed Microsoft WDS Server and added DHCP components for imaging VLAN.Managed DHCP for multiple user VLANs.Taught classes for New Hires on how to utilize the network resources.Taught classes on Lync 2010 and Lync 2013.Traveled to User Conferences to set up and break down IT equipment needed.Managed IBM iSeries accounts.Managed SFTP Accounts.Supported Goodlink and MaaS360 Mobile Email Apps.Supported Remote RSA / SecurID and Cisco VPN.

Developing web sites utilizing HTML, CSS (including CSS3 where applicable), PHP, and JavaScript.Communicated with Web Designer on changes from client and implemented changes as needed.

Bachelor Of Arts (B.A.), Digital Communication And Media/Multimedia

Associate Of Arts (A.A.), General Aa