Ryan Mclaughlin Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

-Lead point on development and implementation of employee benefits programs, including medical, dental, vision, life, and FSA options.-Manage relationships with broker and all carriers to facilitate plan renewals, new EDI setups, & troubleshoot issues.-Set-up and run new hire and annual enrollment in conjunction with broker and HRIS system.-Assist employees as main point of contact for all FMLA needs and ADA accommodation requests, from initial outreach to tracking and final approvals.-Manage life cycle of internal privileging and credentialing process for newly hired clinical staff/providers, including: physicians, nurse practitioners, physician assistants, registered nurses, licensed professional counselors, and licensed social workers.-Maintain provider files to ensure compliance with internal policies and HRSA standards. Includes acting as point person for these files during HRSA audits, coordinating batch renewals of state licenses, and working closely with Chief Medical Officer on both privileging new staff and annual re-privileging of providers due for re-certification.-Manage relationships with partner hospitals and assist providers through the staff/membership application processes (Saint Anthony Hospital, Mt Sinai Hospital, Rush University Medical Center).-In conjunction with Director of Billing & Patient Access, oversee partnership with PMG, who manages all provider enrollment with state Medicaid, Medicare, and all other payers. Includes regular team check-ins, assistance with roster maintenance, and compiling full provider files & CAQH profile information.

Greater Chicago Area

-Facilitate orientation process and onboarding of all new hires, including providers, front-line staff, and managers-Manage benefits administration of all employee plan options by working directly with the carrier and our electronic employee management system, Paylocity-Run point on annual open enrollment and troubleshooting of benefits issues-Guide employees requiring leave through the FMLA process-Assist with performance management via annual review scheduling, recommendations for annual compensation increases, and advising on performance issues-Handle both initial and ongoing medical privileging of all clinical providers in accordance with federal HRSA requirements and internal policies, including application for privileges at our partner hospital-Serves as main credentialing contact for billing department by working with payers to ensure regular delivery of accurate and up-to-date provider rosters -Regularly completes individual provider and facility re-credentialing applications -Manages provider CAQH profiles as well as all state and federal license renewals-Responsible for attending and writing formal minutes for all monthly meetings of our Board of Directors

Schiller Park, Il

• Brought back in to manage the entire Customer Service Department post-bankruptcy• Continue to manage both the consumer and wholesale sides of customer service• Directly oversaw one contract employee assisting with consumer emails and phone calls• Run point on the development and execution of a web sales/promotional calendar• Approve and give direction on sale graphics and content of email blasts• In charge of all new product launches on web• Manage all inventory on the website, including updating/drafting content and ad copy• Make daily edits to the website to reflect live promotions• Responsible for helping manage large online sales channels like Amazon and Zulily• Post content to social media platforms (ad generation, contests, cross-promotions)• Manage a social media intern helping to increase engagement/following across multiple channels

• Responsible for screening all consumer emails and phone calls• Worked with consumers extensively on a wide variety of issues• Attended Gluten-Free consumer trade shows to showcase product • Starting in May of 2014, handled all wholesale order entry• Grew very familiar with the in-office ERP system software, NetSuite• Received and processed orders via EDI with regularity• Provided support to traveling sales representatives as needed• Handled processing of all sample shipments• Starting in Fall of 2014, worked routinely on invoicing and collections• Worked with wholesale customers on delivery issues, out of stocks, etc.

Master Of Arts (M.A.), English Language And Literature/Letters, Cumulative Gpa Of 3.9

Bachelor Of Arts (B.A.), English Language And Literature/Letters