Ryan Mcmanus Email & Phone Number

Dallas, Texas, United States

Dallas/Fort Worth Area

Mt. Laurel, NJ

• Contracted to facilitate process change among various business sectors in the default and distressed property space(s), enhancing regulatory compliance and increasing efficiencies:
• Collaborate with the Line of Business to ensure existing processes are mirrored by new and existing vendors, safeguarding against the evolution of process gaps
• Assist with development of new processes, procedures and job aides for distribution to Legal and Risk for approval and implementation
• Work with Risk and Compliance to ensure that all regulatory risk is mitigated through new process and vendor implementation
• Map and manage implementation and transfer of bi-directional loan data for the life of the engagements
• Operate effectively in a cross-functional environment acquiring “buy in” form all business partners to implement change efficiently.

• Managed division of 150 employees, including 5-7 department managers, with revenues of more than $20 million annually:
• Reduced employee turnover from excess of 13% annually across division to less than 4%
• Reduced expense by 30% over 36 months by strategically re-aligning teams & FTE reduction
• Increased divisional contribution margin from 25% in 2015 to 34% in 2016 with a run-rate of 52% in 2017
• Developed and implemented numerous client on-boarding plans with high-visibility from corporate governance and compliance, Office of the Comptroller of the Currency and Office of the United States Trustee
• Implemented streamlined processes increasing quality scores from 85% to an excess of 98%

Dallas/Fort Worth Area

• Identified new target accounts through various resources including, industry association involvement, existing accounts, trade-show databases, industry publications, etc.
• Participated in targeted marketing & sales campaigns using professional sales presentations, face-to-face sales calls, and marketing initiatives
• Achieved year-over-year market sales goals and quotas and contribute to sales growth while maintaining account profitability for accounts ranging from $1.0-5.0m annually
• Responsible for all aspects of sales-cycle from lead pursuit to contract negotiation and client implementation

• Oversaw 300% footprint expansion from 2001 to 2009.
• Shared responsibility of all aspects of expansion with Operations Director including ROI analysis, space leasing, hiring, licensing, etc.
• Grew sales and business development team from two individuals to five while increasing sales revenue from ~$6.0m in 2002 to over $20.0m in 2008.
• Managed 250% FTE increase from 2001 to 2009
• Participated in taking Company to Market for sell and all aspects of same, from financial simulations to sale presentations
• Responsible for all aspects of outside sales and client development nationally