Ryan Mcmanus Email & Phone Number

Dallas, Texas, United States

Dallas/Fort Worth Area

Mt. Laurel, Nj

Contracted to facilitate process change among various business sectors in the default and distressed property space(s), enhancing regulatory compliance and increasing efficiencies:• Collaborate with the Line of Business to ensure existing processes are mirrored by new and existing vendors, safeguarding against the evolution of process gaps• Assist with development of new processes, procedures and job aides for distribution to Legal and Risk for approval and implementation• Work with Risk and Compliance to ensure that all regulatory risk is mitigated through new process and vendor implementation• Map and manage implementation and transfer of bi-directional loan data for the life of the engagements• Operate effectively in a cross-functional environment acquiring “buy in” form all business partners to implement change efficiently.

Managed division of 150 employees, including 5-7 department managers, with revenues of more than $20 million annually:• Reduced employee turnover from excess of 13% annually across division to less than 4%• Reduced expense by 30% over 36 months by strategically re-aligning teams & FTE reduction• Increased divisional contribution margin from 25% in 2015 to 34% in 2016 with a run-rate of 52% in 2017• Developed and implemented numerous client on-boarding plans with high-visibility from corporate governance and compliance, Office of the Comptroller of the Currency and Office of the United States Trustee• Implemented streamlined processes increasing quality scores from 85% to an excess of 98% • Expanded use of technology increasing staff efficiency and productivity• Reduced targeted inventories by 65% on average• Head cross-functional teams to design and implement proprietary technology to comply with Federal requirements

Dallas/Fort Worth Area

• Identified new target accounts through various resources including, industry association involvement, existing accounts, trade-show databases, industry publications, etc.• Participated in targeted marketing & sales campaigns using professional sales presentations, face-to-face sales calls, and marketing initiatives• Achieved year-over-year market sales goals and quotas and contribute to sales growth while maintaining account profitability for accounts ranging from $1.0-5.0m annually• Responsible for all aspects of sales-cycle from lead pursuit to contract negotiation and client implementation

• Oversaw 300% footprint expansion from 2001 to 2009. • Shared responsibility of all aspects of expansion with Operations Director including ROI analysis, space leasing, hiring, licensing, etc. • Grew sales and business development team from two individuals to five while increasing sales revenue from ~$6.0m in 2002 to over $20.0m in 2008. • Managed 250% FTE increase from 2001 to 2009• Participated in taking Company to Market for sell and all aspects of same, from financial simulations to sale presentations• Responsible for all aspects of outside sales and client development nationally• Excelled in fast-paced, dynamic Professional Services environment