Ryan Mellor Email and Phone Number
Ryan Mellor work email
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Ryan Mellor personal email
Experienced Help Desk technician familiar with Active Directory (Reset Passwords, added users, create groups, and adding computers to the domain).Exceptional hardware diagnostic and service capabilities, including laptops, desktops, Printers and servers.Able to quickly learn and master new technologies.Detail oriented, including documentation of processes and procedures. Technology SummaryCertifications: CompTIA A+ CE (expires May 2014), CompTIA Network +Systems: Windows XP/Vista/7/limited Server 2008Software: Active Directory(Reset Passwords, added users, create groups, , and adding computers to the domain), MS Office Suite, Project, Visio, LANDesk, Command Prompt, Incident Management Software (BMC-Remedy), MS Server 2008, MS Server 2003, EMR, Dragon Naturally Speaking, Nextgen, Citrix, Terminal services.Hardware: Laptops, Desktops, routers, modems, switches, MFP Printers(Sharp, Xerox, Lexmark, and HP)
Novarad
View- Website:
- novarad.net
- Employees:
- 174
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Techops Team LeadNovarad May 2022 - PresentAmerican Fork, Utah, United States
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Technical Support Engineer IiiNovarad Jun 2017 - May 2022American Fork, Utah, United States
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Technical SalesHcp Computers Inc Jan 2015 - Jun 2017Carmel, MaineHCP is a growing Managed Services Company in the Bangor, Maine area -
It AnalystCmit Solutions - Boston Nov 2013 - Jun 2015 -
It TechnicainIntegratechs, Inc Nov 2011 - Nov 2013• Communicate via e-mail and phone with customers in a professional manner• Troubleshooting software issue for architectural, medical, dental, and many other types of firms• Fix logon issue for users and computer through active directory• Resolve varies hardware issue with desktops, laptops, and servers• Solve issues between server and workstations• Recommend needs system, software, and hardware upgrades• Handle support through phones and other remote technology• Communicate effectively with customers both onsite and offsite• Handle confidential employee information in a professional manner
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Support TechnicianIntegrtechs Nov 2011 - Jan 2013Communicate via e-mail and phone with customers in a professional mannerTroubleshooting software issue for architectural, medical, dental, and many other types of firmsFix logon issue for users and computer through active directoryMaintain confidential information from clientsResolve varies hardware issue with desktops, laptops, and serversSolve issues between server and workstationsRecommend needs system, software, and hardware upgradesHandle support through phones and other remote technologyCommunicate effectively with customers both onsite and offsiteHandle confidential employee information in a professional manner
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Software Support TechnicianXactware Jul 2011 - Aug 2011Communicate via e-mail and phone with customers in a professional mannerTroubleshooting software problems for the Xactimate programFix computer SQL connection problemsResolve SQL database issuesHandle confidential employee information in a professional manner -
Helpdesk TechnicainThe Church Of Jesus Christ Of Latter-Day Saints Mar 2010 - Jun 2011West Valley, Ut• Communicate via e-mail and phone with customers in a professional manner• Assisted employees with computer issues• Solve networking problems for Seminaries and Institutes• Troubleshoot issue with all types of hardware and software• Resolve MS Access database issues for Seminaries and Institutes.• Help employees with S&I programming• Handle confidential employee in a professional manner -
Helpdesk TechnicianLds Church Mar 2010 - Jun 2011Communicate via e-mail and phone with customers in a professional mannerWrote technical document to assist employees in computer imaging and setup.Solve networking problems for Computers, printer, routers, and switchesTroubleshooting computer hardware and software problemsFix computer hardware and software problemsResolve MS Access database issuesQuery MS Access to obtain informationHandle confidential employee information in a professional mannerUse Ping, IPconfig, telnet, tracert, Netstat, and NSlookup to solve network issues.
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Eligibility Specialist IiDepartment Of Workforce Services May 2007 - Feb 2010Workforce Services, American Fork, Ut• Maintained cases for Medicaid, Food Stamps, and Child Care, while testing them in eREP.• Assisted with the developing of some of the early eREP procedures.• Recommended to senior management ways to improve the usability of eREP for workers.• Help workers with their system problems; by assessing the issues and then recommending actions to be taken.• Reviewed system errors for accuracy and quality.• Reported system errors when inconsistent with the policy of each program. -
Eligibility SpecialistWorkforce Services May 2007 - Feb 2010Food Stamps, and Child Care, while testing them in eREP.Assisted with the developing of some of the early eREP procedures.Recommended to senior management ways to improve the usability of eREP for workers.Help workers with their system problems; by assessing the issues and then recommending actions to be taken.Reviewed system errors for accuracy and quality.Reported system errors when inconsistent with the policy of each program.
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Office TechnicianWorkforce Services Feb 2007 - May 2007Assessed documents to insure that they were imaged to the correct case.
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Web Designer/Machine OperatorHomestead Cabinet And Furniture Jun 2006 - Dec 2006Analyzed and identified issues with the machinery.Solved problems with the overheating of the CNC Mill.Gathered additional information needed for projects.Organized the information I received and gathered.Designed and presented information on company webpage.
Ryan Mellor Skills
Ryan Mellor Education Details
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Information Systems -
Liberal Arts & Sciences; Drafting
Frequently Asked Questions about Ryan Mellor
What company does Ryan Mellor work for?
Ryan Mellor works for Novarad
What is Ryan Mellor's role at the current company?
Ryan Mellor's current role is Technical Support Engineer III at Novarad.
What is Ryan Mellor's email address?
Ryan Mellor's email address is ry****@****rad.net
What schools did Ryan Mellor attend?
Ryan Mellor attended University Of Phoenix, Utah State University, University Of Phoenix, Utah State University.
What skills is Ryan Mellor known for?
Ryan Mellor has skills like Servers, Windows Server, Troubleshooting, Active Directory, Computer Hardware, Hardware, Help Desk Support, Microsoft Exchange, Windows 7, Routers, Networking, Switches.
Who are Ryan Mellor's colleagues?
Ryan Mellor's colleagues are Craig Bryant, Lindsay Dickson, David Petrucka, Doug Merrill, Paolo Sartorato, Bill Helm, Jeff Nielsen.
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Ryan Mellor
Atlanta, Ga4harmonicinc.com, hotmail.com, ccur.com, casa-systems.com
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