Ryan Moore Email & Phone Number

Cork, County Cork, Ireland

• Worked full time onsite in the Priority and Privacy Operations departments answering emails from customers and end users.o Successfully completed customer service training program.o Answered technical questions regarding privacy, payment, identity, and account verification via email and chat.o Collaborated with quality leads to solve customer queries in alignment with company policy.o Researched customer issues and used company-designed macros to answer customer questions.o As part of Privacy Team, handled questions related to GDPR.

San Diego, California, United States

• Worked part-time at the pro bono clinic at the Hall of Justice and El Cajon Courthouse, in person and remotely.o Completed requests for assistance with eviction notices, restraining orders, and domestic violence claims.o Liaised with clients to complete petitioner information/intake forms, ensuring that the information submitted was accurate and complete.o Typed up written declarations and client statements.o Worked with lawyers and students to prepare documents for daily judicial review.o Received Wiley Award and Outstanding Service Award

San Diego, California, United States

• Worked full time onsite in the Collections Department to support compliance efforts by responding to consumer disputes and assisting the Administrative Department o Assisted colleagues and carried out small projects to clear a backlog of cases and database entries.o Reviewed and audited client collection files for accuracy of attached court documents.o Updated client contact database and calendared when next correspondence should be sent out. o Uploaded information from scanned files into system

San Diego, California, United States

Seasonal position processing mail-in ballots included, checking ballots and verifying signatures on file, reporting discrepancies, and identifying ballots for remake.

San Diego, California, United States

o Received ballots and answered customer questionso Checked that ballot envelopes were correctly signed and datedo Ensured that there was no interference with ballot submissionso Maintained ballot integrity and submitted as per state requirements

Greater San Diego Area

Greater San Diego Area

Called Prospective voters to persuade them to vote against the death penalty

Canvassed voters door to doorDistributed Campaign LiteratureCalled Prospective Voters