Ryan Mora Email & Phone Number

New York, United States

• Assisted in maintenance for QuickBooks system parameters, control files, admin responsibilities, and configuring, testing, and training of next generation financial systems (data loads, clean up, etc.)• Assisted in scraping, cleaning and normalizing existing data tables and incoming data• Responded to requests for information/reports or analysis• Used Excel to innovate and solve complex problems to support forecasting and modeling efforts• Communicated complex processes and present results in a clear manner• Worked with data providers to ensure data quality• Created functions and stored procedures for common tasks• Review contracts to ensure accuracy of terms and conditions• Utilized infographics and data visualization to better inform clients

New York, United States

• Created ad-hoc reporting using excel to monitor weekly operations • Used excel for billing all inventory in order to increase efficiencies in business operations• Provided exceptional customer service experience and ensured that the customers’ needs are met • Oversaw sales metrics of Verizon’s e-commerce platform, analyzed metrics and recommended data-driven decisions to management • Documented information in a timely manner for personnel across the enterprise regarding identified trends and issues• Facilitated the development and implementation of data quality standards by documenting processes’ and workflows • Used project management systems such as Airtable to manage workflows• Wrote SQL queries to provide analysts with data extracts for certain types of statistical analysis• Helped develop Tableau dashboard designs with other analysis• Understood data schemas for data warehouse and data lakes by working with data architects to develop database tables

New York, United States

• Worked with Apple Educational Program to help college students find best products that yielded a high a ROI for the company• Implemented and oversaw new training modules to help new employees acclimate and learn about information technology• Work with data providers to ensure data quality by reviewing and analyzing reports

New York, United States

• Developed mastery for top three operating systems (IOS, Android, and Windows) in order to sell phones and computers for major cell phone providers that resulted in selling $100,000+ insurance • Trained and mentored four new sales representatives in order to increase business office efficiencies • Maintained all incoming, outgoing, and located inventory in order to be accountable for several million dollars of merchandise using excel