Ryan Moreno Email & Phone Number

Orem, Ut, Us

Orem, Ut, Us

Provo, Utah, United States

Led cross-functional initiatives to enhance data integrity, streamline processes, and improve operational efficiency across Qualtrics’ HR and financial systems for 5,000+ employees.▪ Managed data integrity for 5,000+ employees across 20+ countries, ensuring seamless integration and enhancement of core systems, including Qualtrics, SAP, Greenhouse and other HR platforms.▪ Spearheaded the integration and migration of multiple HR platforms, aligning operational processes with company-wide strategic goals and driving improvements in efficiency.▪ Developed and implemented governance frameworks that streamlined processes across global teams, improving consistency, compliance and operational excellence.▪ Collaborated with both onshore and offshore teams to enhance business processes, ensuring effective communication and coordination across teams▪ Directed efforts to improve internal mobility transitions for over 400 transfer employees each quarter, ensuring accuracy in transition information, system access, payroll and benefit enrollments.▪ Achieved a 98% CSAT score by identifying and resolving process inefficiencies, optimizing workflows, and collaborating with cross-functional teams to enhance service delivery▪ Trained a team of direct reports on processes and system enhancements, and created a centralized repository for project documentation.▪ Implemented regular reporting mechanisms, delivering key performance metrics and updates to senior leadership.

Provo, Utah, United States

Provo, Utah, United States

Provo, Utah, United States

Key responsibilities included:▪Data Integrity & Systems Integration: Established robust data integrity protocols between Qualtrics’ HRIS and SAP systems, ensuring accuracy and consistency across employee data, which enabled critical business processes.▪HRIS & Ticketing System Management: Managed and operated an Experience Management (XM) ticketing system to update, modify, and maintain employee data, resulting in improved workflow efficiency and issue resolution within the HRIS.▪Payroll & Cost Center Optimization: Spearheaded a more efficient system for payroll and cost center adjustments by collaborating with FP&A and People Data Management teams, streamlining processes for internal transfers and role changes.▪Project Documentation & Reporting: Developed a centralized repository for project documentation and implemented regular reporting mechanisms, delivering key performance metrics and updates to senior leadership.▪Employee Data Management & Support: Directed the management of employee data modifications, ensuring accurate updates to internal information, and guided employees to the appropriate departments for specialized assistance when necessary.

Orem, Utah

Helping customers find educational opportunities in their surrounding area and getting customers in contact with schools that fit their program to further their knowledge and education.

Orem, Utah

5255 N Edgewood Dr Ste 125 Orem, Ut 84064

Area of responsibility: • Area Manager for California solar accounts • Managed 100+ solar accounts to make sure that each project is moving forward until completion of project (including getting documents signed, getting approval from the city and utility companies, scheduling the installs, getting project ready for inspections and eventual completion) • Contacted governing authorities of city municipalities to find out how to apply for solar in their area • Resolving customer concerns and questions • Updating customers concerning their current position within the solar process • Completing account once system finalized, making sure everything is finished, and all proper fields within account

Provo, Utah

Area of responsibility: • Overlooking facility during the hours of 11pm – 6am • Cleaning facility for next day • Checking members ID’s during check-in • Making sure product is locked and secure

Area of responsibility: • Selling state of the art alarm systems, in various states • Successfully completed the product knowledge and selling process • Top sales office for volume in all of Vivint 2014

Utah Valley University

Phone Operator

Servicing the Real Salt Lake Press Department• Worked in different areas throughout the stadium making sure press, media and our private 100 Lions venues were executed. • Providing food, excellent service, and a 5-star quality dining experience while leading others • Assisted the Director of Operation on various projects for every event

Bachelor Of Science - Bs, Biology/Biological Sciences, General, Senior

General Studies

High School Diploma, General Studies