Ryan Morrison Email & Phone Number

New York, Ny, Us

-Manages supply room(s) including maintaining knowledge of all onsite inventory and supplies, keeping supply room organized and free of clutter-Distributes supplies to guests during supply room open hours, including responding to staff requests-Completes any and all required documentation related to the distribution of supplies and goods to guests (e.g., Maintaining supply distribution log by guest ID, room number, etc.)-Receives onsite deliveries of supplies and meals in coordination route manager and LIC Kommissary and logs new inventory-Performs daily inventory checks of all onsite stock and supplies and documents accordingly-Partners with HERRC Program Manager to support ongoing supply forecasting and communicates ad hoc requests expeditiously-Attend leadership debrief meetings to share onsite H&L updates and communicate any requests with off-site team-Provide weekly updates – including new processes/operations, supply trends or requests, onsite challenges, etc. – to inform weekly HERRC H&L update communications-Provides customer service support for onsite guests and staff for H&L related operations and communicates with H&L team on next steps (e.g., laundry, meal service, etc.)-Assesses and improves the flow of supplies to guests-Identies, analyzes, and addresses gaps in inventory process-Delivers reports to management on how to better improve inventory processes-Provides ad hoc support for laundry services, meal operations, distribution of donated clothing, guest community events, etc.

Yonkers, New York, United States

General Manager-Supervises a team of trainers, administrative staff, and support personnel, fostering a collaborative and productive work environment.-Conducts regular staff meetings, performance reviews, and professional development sessions to enhance team skills and motivation.-Implements staff scheduling, ensuring optimal coverage and efficient operation of the gym.-Develops and maintains strong relationships with local schools, businesses, and community organizations to promote the gym and its programs.-Acts as the primary point of contact for customer inquiries, feedback, and conflict resolution, ensuring exceptional customer service.-Creates and executes marketing campaigns, both online and offline, to increase membership and participation in events and classes.-Organizes and manages special events, competitions, and training workshops to engage the community and attract new members.-Coordinates with vendors, sponsors, and partners to ensure successful execution of events.-Manages event budgets, logistics, and staffing, ensuring seamless operations from planning to post-event analysis.-Oversees daily operations, including facility maintenance, equipment procurement, and inventory management.-Manages the gym’s budget, including revenue tracking, expense control, and financial reporting to ensure profitability and sustainable growth.-Implements operational policies and procedures to optimize efficiency and safety within the gym.-Designs and introduces new programs and classes tailored to various skill levels and age groups, enhancing the gym’s offerings.-Collaborates with trainers to develop training curricula that meet the needs and goals of our diverse membership base.-Regularly evaluates program effectiveness and member satisfaction, making necessary adjustments to improve overall experience.

Managed daily operations of a storage facility, including leasing units, coordinating move-ins and move-outs, and maintaining accurate records of inventory and transactions.Implemented efficient storage management systems, resulting in improved inventory control, enhanced space utilization, and increased overall profitability.Developed and executed effective marketing strategies to attract new customers, resulting in a consistent growth in occupancy rates and revenue.Oversaw a team of storage facility staff, providing guidance, training, and performance evaluations to ensure high levels of productivity and customer satisfaction.Implemented and enforced security protocols, including surveillance systems, access control, and regular facility inspections to ensure the safety and security of clients' belongings.Successfully resolved customer complaints and issues in a timely and professional manner, fostering positive customer relationships and promoting a strong reputation for the facility.

Managed and developed numerous strong store teams by building relationships with staff, planning and preparing schedules, training and overseeing that Buyk standards are being upheldDeveloped and maintained inventory tracking for my assigned group of stores, customer acquisition and employee reporting metricsReinforced company policy by ensuring managers are accurately executing schedules, confirming timesheets and store inventory ordersPartnered with and monitored our suppliers in overseeing all drop shipments to store locations and the distribution centerBecame the first-line of assistance, jumping in to ensure incoming orders are handled appropriately, customer service is impeccable and that couriers receive timely hand offs for deliveryWas the POC for all location issues within the warehouseManaged two districts based on prior experience in a similar roleCentral Facilities Manager Led the management and maintenance of a large corporate facility encompassing multiple locations, ensuring optimal functionality, safety, and appearance.Oversaw a team of over 100 facility technicians, providing guidance, training, and performance evaluations to maximize productivity and efficiency.Developed and implemented preventive maintenance programs, reducing equipment downtime by 50% and extending their lifespan.Conducted regular inspections to identify maintenance needs, safety hazards, and potential efficiency improvements, promptly addressing them to maintain a safe and comfortable environment.Collaborated with various departments and stakeholders to understand their facility-related requirements, ensuring timely and effective support.Managed facility budgets, tracking expenses, negotiating contracts with vendors, and implementing cost-saving measures, resulting in 30% reduction in annual facility expenses.Ensured compliance with local, state, and federal regulations, including building codes, OSHA standards, and environmental guidelines.

Planned, directed and was accountable for all site operations including deliveries, inventory, equipment and systems across multiple locationsDrove processes to maintain and improve key performance indicators (KPIs) such as: Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate and Cost Per OrderDrove the financial performance of sites by ensuring that budgeted productivity, labor and other expenses were achievedEnsured all sites were in compliance with Gopuff policies and procedures, legal policies and procedures, state and federal regulations by analyzing and interpreting data Ensured all sites established and maintained Human Resource compliance, asset protection and safety controls for building locations and peopleMaintained and monitored operational and quality assurance reviewsDeveloped and implemented action plans to improve performance of management team and store KPIsProvided direction and guidance to reportees on effectively executing company programsDirected the management team on the correct protocols to ensure the confidentiality of information, documentation and assigned recordsTrained site leadership to control operational expenses and labor costs to ensure the budget and sales volume numbers are maintainedCreated and implemented plans to improve the financial performance of sites

Oversaw associates for the entire duration of an event including setup and break downDealt with important clients such as diplomats, world leaders and sensitive information on a day to day basisWorked with teams to build and maintain client relationshipsCoordinate event details including seating, lighting and cateringMitigated and problem solved for all issues that arose during eventsInstructed catering staff and all vendors during eventsWorked with guest relations team to organize and implement all event proceduresEnsured the on time payment of vendorsEnsured the safety of the entire building and guestsEstablished and maintained relationships with vendorsMonitored and maintained the HVAC system in the buildingAssisted in the completion of building repairs including plastering, painting and plumbingOversaw the completion of building repairs including plastering, painting and plumbingOversaw the facilities team and the day to day operations of the building’s maintenance

Tracked daily inventory that was ordered and picked upTracked and monitored daily bin reports, employees performance reports and customer satisfaction reportsIncrease employee productivity by making adjustments based on daily, weekly and monthly reports to meet store goalsIncreased sales for the tool, fitness, lawn and garden and the auto departmentsCoordinated online and in-store orders over the phone, electronically and in personCoordinated customer pick-ups for large merchandise