• Recruitment & Retention: Managed the career development and retention of soldiers within the Army Reserve, conducting counseling sessions to guide service members on career progression, reenlistments, and reclassification opportunities.• Career Planning & Advising: Provided personalized career guidance to soldiers, advising on opportunities for professional development, educational benefits, and promotions. Worked closely with leadership to ensure soldiers’ career goals aligned with the needs of the Army Reserve.• Restructuring Battalion Footprint: Led a high-profile project to restructure the footprint of a Battalion spanning six states. This complex initiative involved a comprehensive analysis of resources, personnel distribution, and operational needs.• Mission Rebalancing & Optimization: Played a key role in rebalancing mission sets across multiple states, optimizing manpower and resources to ensure maximum operational efficiency. Coordinated with senior leadership to streamline operations, ensuring that critical missions were met while supporting soldiers' career aspirations.• Stakeholder Communication & Collaboration: Coordinated with military leadership, human resources, and operational units to ensure smooth transitions during restructuring. Fostered strong relationships with soldiers and leaders to ensure a cohesive and successful implementation of the reorganization.• Performance Metrics & Reporting: Developed and tracked performance metrics for recruitment, retention, and career counseling efforts, providing regular reports to leadership on progress and areas for improvement.• Training & Development: Conducted training on Army Reserve policies, career programs, and benefits, helping soldiers understand their options and the resources available to them.

In this role, I provided comprehensive support for the Evolve application, which was powered by the PegaSystem rule-based engine and accessed through Internet Explorer. My key responsibilities included:• Troubleshooting & Maintenance: Provided ongoing updates, troubleshooting, and system maintenance to ensure optimal performance of the Evolve application.• Technical Expertise: Utilized in-depth knowledge of HTML, CSS, and JavaScript to resolve technical issues, implement updates, and ensure smooth user experiences on a web-based platform.• Client Support & Communication: Served as a key point of contact for Client Services to communicate changes, updates, and solutions to clients. I directly engaged with Client Services to clarify requirements, verify specific changes, and ensure satisfaction with implemented solutions.• Cross-Functional Collaboration: Coordinated with both technical and client-facing teams to ensure requirements were fully understood and met, providing timely feedback and solutions as needed.

• Leadership & Career Development: Guided and mentored over 300 soldiers, providing career counseling, professional development, and personalized support to help them achieve success and progress in their military careers.• Asset Management & Accountability: Maintained accountability for over $250,000 in mission-critical equipment, ensuring proper tracking, utilization, and security in line with military standards.• Process Improvement & Program Development: Designed and implemented new programs—adopted across four states—that leveraged Excel and MySQL to streamline and expedite the soldier transfer process, resulting in increased efficiency and reduced administrative time.

• Electrical Maintenance & Installation: Collaborated with a team to perform electrical maintenance and install new electrical systems for Archer Daniels Midland (ADM), ensuring adherence to safety standards and operational efficiency.• Team Leadership & Mentorship: Provided leadership and guidance to a team of four junior apprentice electricians, fostering their professional growth and ensuring the successful completion of tasks in line with industry standards.• Instrument Technician Support: Assisted as an instrument technician, responsible for running air lines from valves to air suppliers, supporting system functionality and ensuring seamless operations.

• Electrical Maintenance & Installation: Coordinated with a team to install new electrical systems and maintenance for Archer Daniels Midland (ADM), ensuring the reliability and safety of critical infrastructure.• Electrical Equipment Construction: Played a key role in the construction and installation of electrical equipment, including transformers and disconnects, contributing to the successful execution of complex electrical projects.

• Electrical Installations: Assist in installing wiring, electrical devices, outlets, switches, lighting fixtures, electrical panels, and circuit breakers. Interpret blueprints and schematics to ensure proper system design, and run cables while installing conduit for circuits and devices. Troubleshoot electrical issues, using tools like multimeters to check circuits and replace faulty components under supervision.• Wiring & Circuit Installation: Run electrical cables, install conduit, and assist with grounding systems to ensure safe, compliant connections.• Troubleshooting & Testing: Assist in diagnosing electrical problems and using diagnostic tools to inspect circuits. Test and inspect electrical systems for functionality and code compliance, identifying and replacing faulty components as needed.• Tool & Equipment Maintenance: Maintain, organize, and care for tools and equipment, ensuring they are in proper working order. Report any damaged or malfunctioning tools for repair.• Safety Protocols: Adhere to safety procedures to minimize risks, including the proper use of PPE and compliance with OSHA standards and local codes.• Blueprint & Schematic Interpretation: Review blueprints and schematics to understand the design and placement of electrical systems and components.• Support for Senior Electricians: Provide support to journeyman electricians by assisting with installations, repairs, and preparatory tasks like cutting conduit or securing fixtures.• Continuous Learning & Development: Participate in ongoing formal training to develop technical skills, applying new knowledge to on-the-job tasks.