Ryan Muller Email & Phone Number

Remote

- Planned and implemented the integration of systems and security between two companies.- Manage SRE and Platform teams in the US and Romania - Incident response and management- Converted all AWS user security over to SSO- Implemented SOC2 controls for Audit

Remote

- Lead project to convert old Ansible based deployments to Terraform- Split AWS environments for easier management and security- Incident response and management

Remote

- Planned, tested, and implemented mission-critical SQL Server upgrades without downtime.- Mentored new and junior employees, helping them to increase their skills and knowledge.- Lead efforts to test new technology and load test all environmental changes. - Worked with AWS to diagnose internal problems with AWS bare metal machines.

Remote

- Ran workshops for teams to understand how to diagnose and deal with incidents.- Root cause analysis / Post Mortem- Assisted teams in understanding SLO’s and SLI’s for their teams and creating reasonable error budgets.- Created terraform from manually created resources to help in changes, consistency, and recreation of resources.- Designed and helped.

Denver, Colorado, United States

- Wrote scripts and processes for the migration of systems from Rackspace to AWS- Managed SANs and all development environments- Managed multiple Active Directory Forests- Set up new alerting and monitoring systems.- Certificate servers- Created Powershell scripts to backup dozens of MS SQL clusters to AWS Snowball

Centennial, CO

- Managed the Network, Telephony, and Security group. - Lead the team on implementing new policies and infrastructure for the corporation. - Redesigned network for disaster recovery by creating redundant routes to all sites over the internet using OSPF over IPSEC / GRE tunnels. - Responsible for helping design and implement an isolated PCI environment..

- Managed in house IT team and systems. - In charge of planning and implementation of a major Point of Sale upgrade including end user training. - Evaluated, deployed, and maintained all business applications. - Managed Cisco Call Manager and Unity VOIP including all physical hardware.- Implemented Microsoft Terminal Services on top of Solaris SunRay.

- Managed infrastructure and programming teams. - Changed over primary base of servers from Windows to Linux based operating systems.- Diagnosed and solved all security issues ranging from intrusion attempts to viral infections.- Created an active / active solution for backup and failover purposes.- Supported approximately 380 corporate and nationwide.