Ryan Mullins Email & Phone Number

Mahopac, Ny, Us

Port Chester, New York, United States

• Managed the implementation of SAAS software (ServiceTitan) to autonomously run and track the work trucks and warehouse’s inventory, resulting in increased profitability and efficiency.• Hosted training sessions to coach office employees and technicians to properly use the inventory software in conjunction with their daily operations, ensuring proper use of the system and accurate data entry.• Successfully overhauled the setup of our first warehouse to better suit our needs for tracking and inventory control.• Oversaw and managed the relocation process into a new facility.• Implemented various “pro” features into CRM, such as advanced marketing modules.

• Responsible for retaining and growing a book of business of 180+ accounts by meeting with clients regularly to find routes to improve business.• Demonstrated excellent listening skills by connecting clients' needs to a product resulting increased spend and client retention rates.

• Ensured effective and efficient communication and operation of the Revenue Department by managing schedules and creating 1:1 and department-wide events.• Maintained & organized sales records and generated reports on a weekly, monthly, and quarterly cadence.• Assisted, facilitated, and supported the creation and distribution of presentations and supporting documents to help the sales team close deals.• Created the organization's first sales department-wide sales contest and oversaw $20,000 worth of cash prizes.

New York City Metropolitan Area

• Communicator for all customer relations regarding sales, questions, concerns, and B2B price negations• Oversaw all office functions including reconciling monthly statements totaling an average of $20,000 per month, scheduling 5 to 12 appointments per day, and tracking and purchasing all inventory. • Integrated accounts receivable process, by creating a spreadsheet-based organizational system, to effectively track and receive outstanding invoices, resulting in collections of over $25,000.• Collaborated with a team of 5 technicians to ensure fast and reliable service turnover.

Plattsburgh, New York, United States

• An elected position based on a vote of 30 men for the organization's most dependable and reputable leader.• Oversaw all chapter operations, including financials, community relations, event scheduling and planning, member development, and more. • Responsible for all communications with the national headquarters, school leaders, and media.

Jefferson Valley, New York, United States

• Undertook employee training with 3 new hires on product knowledge, business processes, and technology by providing shadowed shifts, demonstrations, and mentoring, resulting in the successful development of 3 new team members • Maintained, reconciled, and tracked all transactions for an accurate cash drawer of over $1500• Managed POS to ensure proper and prompt payments for all daily transactions

Danbury, Connecticut, United States

• Assisted in analyzing client marketing reports by reviewing performances every week• Coordinated with company employees to help develop strategies for the execution of marketing plans by hosting virtual conference meetings