Ryan Nuzzo Email & Phone Number

New York, Ny, Us

United States

Bethel, Connecticut

- Oversees all day-to-day operational functions of the park and its programs, promotions, and business development activities,- Ensures a safe and functional operating environment for the team and guests, and consistently working to improve the delivery of quality guest experiences and operational efficiency. -Leads the management team and provides coaching and development opportunities to team members at all levels. - Manages budget , fund expenditures, staff scheduling, labor hours, developing strategic marketing and sales initiatives, as well as invoice supplies, and vendor requirements. - Resolves guest service issues with discretion and professionalism - Ensure Team Members are knowledgeable about all products, programs and promotions offered - Oversee team hiring, training, HR documentation, and evaluations - Executes and drives results on goals established by the park owner, submit reports in established time frames. - Evaluates and implements operational best practices - Schedule regular meetings with the Team Members to provide updates, conduct training, request feedback and share new information