Ryan O'Connell Email & Phone Number

United States

Waltham, Massachusetts, United States

Architected enterprise business and Sales enablement with a focus on integrations with existing systems with the Bigtincan Platform. Work directly with large enterprises to build proofs of concept. Authored technical collateral, including multimedia sales tools, product, and competitive positioning statements, and project tools designed for technical reviews and demonstrations.

Manchester, New Hampshire, United States

TIBCO\ScribeArchitected enterprise integrations solutions collaborating with partners, ISV’s and customers, leading business development efforts. Worked directly with large enterprises to build proofs of concept. Authored technical collateral, including multimedia sales tools, product and competitive positioning statements, and project tools designed for technical reviews and demonstrations. Delivered numerous presentations, demonstrations and webinars at industry and partner events, disseminating both business and technical perspectives, supporting sales team efforts to close new business. Drove strategic positioning of Company products in the market. Provided onsite training and consulting.

Manchester Nh

Architected enterprise integrations solutions collaborating with partners, ISV’s and customers, leading business development efforts. Worked directly with large enterprises to build proofs of concept. Authored technical collateral, including multimedia sales tools, product and competitive positioning statements, and project tools designed for technical reviews and demonstrations. Delivered numerous presentations, demonstrations and webinars at industry and partner events, disseminating both business and technical perspectives, supporting sales team efforts to close new business. Drove strategic positioning of Company products in the market. Provided onsite training and consulting.

Farmington, Ct

Developed and implemented business solutions across SharePoint, SQL, custom Business Intelligence, PowerBI, and enterprise data warehouse. Assessed client data quality, identifying issues to mitigate integration problems. Drove pre-sales efforts by evaluating requirements definition and designing technical architecture as part of the customer proposal, and directly presenting ICS solutions to stakeholders.Led Program Management, executing project plans, communicating across participants (customer, project team and stakeholders), managed progress and issue resolution, maintained budgets, change orders, and timelines. Evaluated operational processes, providing recommendations for improvements.

Andover Ma

Sentri acquired by Polycom:SQL, SharePoint, and BI consulting for the Advanced Services team. Additional duties included process development and Program Management- Building and implementing SharePoint BI environments- SharePoint 2010 and 2013 implementations- Perform SharePoint Admin and User training- SQL 2008 and 2012 implementations- SQL migrations and BI implementations - SQL Scripting development- Designing reporting schemas - Building PowerPivot and PowerView reports- Building SQL 2012 Tabular Model Solutions

Westborough Ma

Developed and implemented business solutions integrating SharePoint, SQ L, Business Intelligence, and custom reporting for the Strategic Consulting Group. Created a wide range of solutions and assessment projects, BPOS/365 migrations and rollouts.Evaluated operational processes, providing recommendations for improvements. Planned and implemented Program Management activities, spearheading through issue resolution. Performed pre-sales process for new technology projects, including requirement definition, technical architecture and design, and developing customer proposals.

Watertown, Ma

Managed large SQL environment, performance tuning and consolidating from 200 to 34 servers, decommissioning legacy SQL instances. Maintained mission critical client application SQL databases. Led strategic road map and next generation planning for SQL Enterprise. Led SharePoint administration and user adoption training. Provided system monitoring with Microsoft SCOM. Planned Exchange road map for enterprise, building Exchange 2003 and 2007 extended services, and retiring 5.5 environment.

Waltham Ma

Designed and deployed Microsoft Collaborative Solutions to 19 regional accounts, hitting 107% of revenue quota. Delivered pre-sale solution presentations to CIOs and business leads, working with accounts to evaluate needs and develop long-term strategies with Microsoft solutions. with virtual team and business groups to design Microsoft-centric server solutions for customers.

Marlborough Ma

Sr.Messaging Engineer in the Enterprise Applications team- Daily Exchange server and OS troubleshooting, root cause analysis of all issues, and the writing of engineering and support documentation of known issues and procedures.- Provided support for the Exchange Automation database and web master responsibilities for the Messaging Support Services web site, including creating projects plans and coordinating efforts.- Messaging Services/EAS FCC LAB Manager for Fidelity Enterprise Certification Center- Project Manager/Web master for three internal Web Sites.- Revamped, developed, and designed team web site - Developed web-based SQL queries- Coordinated external and internal development resources to maintain project development guidelines- Met with customers to ensure business requirements and deliverables were achievedProduction SQL Server DBA - Developed and designed SQL 2000 database structure for structure for Exchange specific data and process improvement “web and SQL based solutions- Exchange Web/SQL queries for both group and customer use. Built and designed web application, “Fusion” which automated notifications for Exchange server outages.- Managed Messaging Services, SQL Server and SQL databases- Created and maintained engineering/support documentation- Developed and designed Architectural diagrams.Application Developer and Admin for Bind View Exchange Control Application- Managed 4 Bind View Application/SQL Servers- Created Domestic Exchange reporting queries for Server and mailbox properties- Developed Bind View self-redundant solution- Presenter at the Bind View Insight Conference on the successful implementation and deployment of Bind View Control for Exchange across a large mixed-mode environment