Ryan Otto Email & Phone Number

Ste. Genevieve County, Missouri, United States

Ste Genevieve, Mo

Ste. Genevieve, Mo

Chicago, Il

Manage the day-to-day operations of a 100 plus associate, 6.5 million dollar insurance operation, including state licensing, and billing and tracking of agent fees. Perform any other administrative tasks as needed. Coordinate all IT changes in the office as well as implementation of IT protocols. Build infrastructure and sales reporting. Educate and train new staff while managing temps. Maintain office supply and inventory. Serve as executive assistant to company president in all manner requested, including assisting in off-site event catering, chauffeur duties and banking. Maintain open communication with regional and state and national offices within insurance network.

Chicago, Il

Managed the daytime operations of world-renowned restaurant. Provided exemplary customer service by coordinating reservations and guest inquiries, correspondence, printed materials and the design and execution of the menu layout. Provided office support for executive management team and both the kitchen and wait staff. Worked closely with the events coordinator to execute private & corporate parties at the restaurant. Maintained the customer database, often requiring the resolution of technical and computer issues. Managed and organized the restaurant’s donation and internship programs.

Chicago, Il

Managed all day-to-day aspects of a family-owned home inspection company. Oversaw all payroll, human resources and accounts payable and receivable. Provided mapping and construction of daily contracts for inspections. Acted as sales and customer service representative as well as voice for the company to our many repeat clients. Managed the technical aspects of the company including database and e-mail management and technical support for the off-site employees.

Springfield, Mo

Managed all direct mail functions and donor database for the Greater Ozarks chapter. Developed and managed key special events including the annual golf tournament, grossing more than $80,000. Coordinated volunteer efforts including committees and meetings for all special events. Educated individual and corporate sponsors on the mission of the American Red Cross. Participated in strategic planning for the development department.

Denver, Co

Managed database containing all member payments and pledges including weekly and monthly credit card payments, and monthly Electronic Fund Transfers. Processed matching gift applications. Educated and supervised volunteers during pledge drives. Developed member support network.