Store Director
Portland, Oregon Area
I began my journey with Target as an intern and was promoted multiple times throughout my 20-year career to direct all activities for the largest stores in the company. I direct every aspect of operations to drive excellence in P&L Management for stores up to $75M in annual sales. I oversee 6 Executive Leaders (Human Resources, Assets Protection, Specialty Sales, Service & Engagement, Logistics & Operations, and F&B), 15 hourly leaders, and average store staff of 250 (reaching 375+ during Q4). ✔ Top 20 performer company-wide for Black Friday sales, leading the store to one-day sales of $1M for 3 consecutive years. First store in Pacific Northwest to achieve this goal. ✔ Serve as District Training store – Develop, mentor, and promote numerous leaders due to training excellence. Create succession planning, continuously restocking talent pool with future leaders.✔ Lead Executive Recruiting & Training efforts, serving as campus recruiting liaison. Created mutually beneficial relationships with internship coordinators at Marquette and UW- Milwaukee to source qualified future leaders for stores in Milwaukee & Chicago suburbs. ✔ Rolled out suite of services for Fulfillment Operations (drive-up, grocery pickup, online order pick, and ship to home), utilizing current store location as fulfillment center. Grew online YOY sales by 220% during COVID-19 global pandemic. ✔ Volunteered at local food banks, rallying employees to join. Donated company resources and time to establish community presence, earning Milwaukee area Target a “Business of the Year” Award, typically reserved for smaller area businesses. Recognized by both mayor and governor for efforts above and beyond in community advocacy. ✔ Conceptualized Back to College after-hours shopping events for students at Marquette & UW- Milwaukee. Coordinated advertising, logistics, entertainment, and catering efforts to drive sales for back-to-school essentials, reaching over 500 college students.