Ryan Plourde

Ryan Plourde Email and Phone Number

Launch Manager - UCAN Kids and Animation @ Netflix
Beverly Hills, CA, US
Ryan Plourde's Location
Beverly Hills, California, United States, United States
Ryan Plourde's Contact Details

Ryan Plourde work email

Ryan Plourde personal email

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About Ryan Plourde

Ryan Plourde is a Launch Manager - UCAN Kids and Animation at Netflix. He possess expertise in digital media, customer experience, customer service, performance metrics, entertainment and 10 more skills. He is proficient in Spanish. Colleagues describe him as "Despite not working directly under Ryan I had many positive interactions with him as one of the go to resources during my training at Netflix. Coming out of training he continued to not only be a valuable asset in my continued education but also a trust worthy co-worker who was fair and balanced with those around him." and "Ryan was definitely a pleasure to work with, a great example of confident leadership and constant enthusiasm. In managing his teams as a supervisor, he knew how to be honest and engaging in order to drive his teams performance and exceed his goals. Ryan would be an excellent addition to any team needing a strong leader!"

Ryan Plourde's Current Company Details
Netflix

Netflix

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Launch Manager - UCAN Kids and Animation
Beverly Hills, CA, US
Website:
netflix.com
Employees:
17330
Ryan Plourde Work Experience Details
  • Netflix
    Launch Manager - Ucan Kids And Animation
    Netflix
    Beverly Hills, Ca, Us
  • Netflix
    Manager, Marketing Studio Relations
    Netflix Nov 2017 - Present
    Greater Los Angeles Area
  • Netflix
    Project Manager, Content Distribution
    Netflix Apr 2012 - Present
    Beverly Hills, Ca
    -Project manage content delivery for major studios such as Warner Bros., Fox Studios, Turner Broadcasting, BBC as well as several local vendors in the Latin American and EMEA markets-Oversee asset creation and delivery from external partners-Work cross-functionally with content acquisitions, marketing, product creative and finance to successfully launch single titles to whole vendor libraries.-Remain highly aligned with downstream teams to communicate title status and manage impact of issues/delays.-Effectively troubleshoot issues to ensure successful title launches while upholding product requirements-Navigate several content management systems while collaborating with engineering teams to enhance usability.
  • Netflix
    Vendor Account Specialist
    Netflix Jul 2011 - Apr 2012
    Beverly Hills, Ca
    -Manage all aspects of a vendor account relative to DVD purchasing including: new title additions, catalog data integrity, PO management, receiving support and vendor communication -Managed accounts including Paramount Studios and various independent studios -Collaborate with content acquisitions regarding purchasing decisions, deal pricing and PO placement-Manage data integrity for all new release and catalog titles via uploads, error resolution and title research-Partner with external/internal teams to ensure titles are set up correctly, received in a timely manner and made available for rent per internal timelines
  • Netflix
    Customer Service Supervisor
    Netflix Apr 2009 - Jul 2011
    Portland, Oregon Area
    -Manage and lead team of 10-15 Customer Service Representatives-Evaluate and develop CSR skills and performance-Drive team performance to ensure a consistent customer experience and meet or exceed center expectations-Proven track record of leading a high performing team-Conduct weekly team meetings to facilitate learning, group participation and impact-Cascade process roll outs from management to ensure efficient messaging and training among team-Partner with peer group to develop each other’s skills through constructive feedback
  • Hilton Worldwide
    Buyer - Strategic Sourcing
    Hilton Worldwide May 2006 - Jan 2009
    Beverly Hills, Ca
    -Analyze hotel food and beverage consumption for the Western USA to gain marketperspective and ensure contract compliance-Manage detailed reports outlining hotel spend and market penetration-Maintain corporate database containing hotel consumption data-Support Purchasing & Supply Manager by providing consumption data and cost analysis-Conduct semiannual supplier audits to ensure accurate product pricing-Facilitate training for online procurement system-Communicate effectively with hotels to ensure efficient purchasing operations

Ryan Plourde Skills

Digital Media Customer Experience Customer Service Performance Metrics Entertainment Customer Satisfaction New Media Social Media Television Digital Distribution Call Centers Content Management Streaming Media Workforce Management Social Networking

Ryan Plourde Education Details

Frequently Asked Questions about Ryan Plourde

What company does Ryan Plourde work for?

Ryan Plourde works for Netflix

What is Ryan Plourde's role at the current company?

Ryan Plourde's current role is Launch Manager - UCAN Kids and Animation.

What is Ryan Plourde's email address?

Ryan Plourde's email address is rp****@****lix.com

What is Ryan Plourde's direct phone number?

Ryan Plourde's direct phone number is (408) 540*****

What schools did Ryan Plourde attend?

Ryan Plourde attended University Of North Carolina At Greensboro.

What skills is Ryan Plourde known for?

Ryan Plourde has skills like Digital Media, Customer Experience, Customer Service, Performance Metrics, Entertainment, Customer Satisfaction, New Media, Social Media, Television, Digital Distribution, Call Centers, Content Management.

Who are Ryan Plourde's colleagues?

Ryan Plourde's colleagues are Raunak Ahmed, Scott Huntsman, Ruby Marker, Khadija Sameh Mohammed, Onur Iz, Kaa Naa, Chanduprasad Reddy.

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