Responsible for production of 18 injection molding machines.Created and Implemented quality control and production programsSupervised 15 employeesPerformed Human Resource responsibilities such as employment and payrollPurchased inventory, raw materials, and machine maintenance equipmentPerformed shipping and receiving proceduresCalculated and updated manual costs and inventory levels in computer systemGenerated system reports on purchasing, current orders, inventory, and salesReported needs, issues, and production updates directly to President of company

Pull ordersShip orders out via UPS and USPSHelp receive in shipmentsHelped in inventory countsAssisted customers with orders over the phoneEntered orders in the computerResolved customer issues/concerns

Collaborated with supervisor to improve quality in RMA processAssisted in creation of documents to locate and identify potential problemsCreated reason code files that were implemented into RMA databasePurchased software and equipment necessary for implementation of RMA files

Worked with team to brainstorm, design, and create new products for companyAssisted in planning weekly goals to reach important deadlinesReported weekly accomplishments to supervisorCollaborated with team members to troubleshoot and resolve various issues in production process