Ryan Ponder Email and Phone Number

Oversee six critical programs that encompass core responsibilities in HR, IT, security management, resource allocation, personnel training/development, and individual medical resume; ensures continuous preparedness of nuclear bomber aircraft fleet of 19 aircraft valued at 44 billion dollars. Advise the Director on hiring recommendations, disciplinary actions, personnel training, and other matters of general human resources policy. Fostered workplace culture that elevated branch HR department to “Team of Quarter” for the first quarter of 2021. Execute project management functions from start-up through completion; including establishing and monitoring priorities, timelines, methodology, team task assignments, and performance indicators.Develop locally-created software solution that enhanced organizational ability to track overdue personnel action documents and reduced total requirements backlog by 73%. Pioneer use of digital systems integration to maximize information sharing, communication, and collaboration.

Directed staff of 42 members that provided crucial operational support and human resources services to a client base spanning 49 unique organizations and over 4,400 personnel. Disseminated and briefed institutional-level policy changes to organizational executive leadership.Expanded facility Passport Office Program; hired two additional sworn Passport Agents and increased Passport/Visa production by 217%/307%, respectively. Implemented software suite that improved employee relocations process; reconciled backlog of 514 relocation tasks, recovered 960 man-hours and $45,000 in misallocated travel expenses. Designed and deployed digital records verification program that enabled continued support of contingency operations during the COVID-19 Pandemic; reduced required number of staff and process cycle time by 66% and 50%, respectively.

Coordinated with domestic and international authorities to assist foreign military student pilots transitioning to the United State to attend the Air Force’s intense, 52-week basic pilot training program.Converted foreign student pilot payroll program from manual to digital process; reduced pay errors and enabled faster payment deposits—returned 100 man-hours to an already constrained, short-staffed office. Mentored 30 foreign military officers about leadership fundamentals, effective study habits, effective stress management, and important personal health topics. Monitored student performance and made recommendations to instructor pilots and senior leadership based on the International Student Pilot Office’s observations with each individual foreign student pilot.

Designed firearms and self-defense course curricula per applicable federal, state, and local laws and inputs from the Chief Instructor and Director. Launched a series of three advanced courses that significantly improved student return rate and increased company revenue and marketing exposure. Taught detailed academic and technical education in classroom and field training environments; course material covered a wide span of topics including case study reviews, technical competencies, and tactics. Trained, coached, and mentored new instructors during the company onboarding process.

Managed approximately 130 individual vendor accounts totaling more than $120,000,000 in company revenueReduced Vendor Returns cycle time and backlogged inventory by 30 days and $350,000 respectively Evaluated technical specifications to create product information for assigned areas of responsibilityInvestigated and reconciled customer complaints/inquiries concerning inaccurate product information

Led teams of up to 16 professional members during peacetime exercises and real-world operations. Promoted to supervisor ahead peers for recognition of outstanding achievement and leadership ability. Curated organization equipment inventory valued at $14,000,000—reconciled discrepancies as required.Referenced technical data from the Federal Logistics System and Care and Storage Program to maximize warehouse space utilization and enforced compliance with various safety policies. Administered on-the-job training to subordinates in general military skills and job-specific competencies. Wrote performance appraisals, counseled subordinates, and issued disciplinary actions when necessary.