Ryan Rafferty Email & Phone Number

West Des Moines, Iowa, United States

I am a Sales Consultant at Sammons Financial Group, where I specialize in assisting agents with insightful product positioning strategies and addressing their in-depth product questions. My role is pivotal in ensuring that our agents have the knowledge and tools needed to succeed in their clients retirement needs.Primary Responsibilities:- Assist agents with nuanced product positioning to maximize their sales potential.- Provide comprehensive answers to detailed product questions, ensuring clarity and confidence.- Support a dynamic team of over 10 internal wholesalers and regional vice presidents, alongside their agents, fostering a collaborative and productive environment.With a keen eye for detail and a passion for excellence, I aim to drive sales success and contribute to the growth and innovation at Sammons Independent Annuity Group. Let's connect and explore how we can achieve great things together!

Iowa City, Iowa, United States

I began work in the front of the house as a server, and within four months, I was promoted to bartender and then to hospitality supervisor. As hospitality supervisor, I am responsible for ensuring that operations in the front run smoothly while dealing with potential customer complaints. At the end of shifts, I am also responsible for handling money and properly getting servers and the restaurant to the correct amount at the night's end.• Communicated my aspirations to management, and after completing the necessary steps, was promoted to the management team• Supervised over 5 staff during shifts worked and ensured completion of all required tasks and protocol• Performed money counts of register cash drawers, addressed discrepancies, and completed server check out and tip outs while ensuring all counts were correct and logged into an online tracking system

Waukee, Iowa, United States

Worked as a breakfast server in the Hy-vee market grill. Throughout my time working there I have grown into a trusted employee who is assigned to handle things outside of the typical job description. I have been asked to work Hosted events for Hy-vee and serve celebrities such as Curtis Jackson III (50 Cent). Recently I have been designated shift leader and am tasked with managing my own assignments, as well as directing other servers on shift. In this role, I am also the first to deal with customer complaints beyond the server who receives them.• Developed problem solving and communication skills while solving customer complaints• Acted as shift leader, directing other servers when no active management was present • Answered phone calls, handled financial interactions, and worked to multitask multiple tables• Directly Trained two employees over the course of three weeks

Clive, Iowa, United States

Worked as a cash register operator and food runner for the pizzeria. This job gave me the experience of working directly with customers and in a team setting. Through dealing with customer complaints before the closure of the restaurant, I was able to develop strong people and negotiation skills.• Developed technical skills while working with Aloha restaurant POS system• Learned to effectively balance tasks by completing for most urgent matters first • Clearly communicated with management and promoted to front of house lead