As an Account Manager at Aurora Tallow, I specialize in building strong, long-term relationships with clients while providing high-quality solutions and support to meet their unique needs. My role involves managing key accounts, ensuring customer satisfaction, and working closely with internal teams to deliver seamless service and exceptional results.I have successfully closed two of the largest sales in company history, demonstrating my ability to identify opportunities, negotiate effectively, and drive significant revenue growth. My dedication to customer success is reflected in my 100% customer retention rate, a testament to my focus on providing excellent service, maintaining open communication, and addressing client concerns promptly and effectively.On a daily basis, I tackle complex issues to ensure that my clients’ needs are met and that their operations run smoothly. By actively solving challenges and proactively identifying potential roadblocks, I ensure that every client receives the highest level of support, driving their success and fostering lasting partnerships.At Aurora Tallow, I am committed to upholding the company’s reputation for excellence and delivering outstanding service to every client.

As an Account Manager with Hibu, my primary responsibility is to build and maintain strong, long-lasting relationships with clients while delivering tailored digital marketing solutions that drive business success. I work closely with clients to understand their needs, offer strategic insights, and ensure the effective execution of their campaigns.One of my key strengths has been my ability to successfully retain clients by consistently exceeding expectations, providing exceptional customer service, and adapting to evolving market needs. Over the course of my tenure, I have developed a deep understanding of client objectives, enabling me to identify opportunities for growth and deliver solutions that align with their goals.My focus on upselling has resulted in a significant impact on my clients' success and on Hibu's overall revenue. By offering clients additional services and demonstrating how these solutions could enhance their business, I’ve successfully doubled many of my clients' monthly spend. This has not only driven increased revenue but also reinforced my clients' trust in our services.In my final months with Hibu, I proudly led the organization in both customer retention and monthly spend increase, achieving top-tier results. This accomplishment is a reflection of my dedication to delivering value, understanding client needs, and fostering long-term partnerships.

As an Account Manager at ZEP, I was responsible for managing a large book of business consisting of over 300 clients, ensuring their satisfaction and driving growth through strategic solutions. I consistently exceeded expectations, finishing the year at 117% of my sales quota, showcasing my ability to deliver strong results and drive revenue growth.My role involved working closely with clients to identify their needs, provide tailored solutions, and resolve any challenges that arose. I demonstrated exceptional multitasking skills when I managed two books of business simultaneously, stepping in to support a colleague on sick leave. This experience allowed me to further develop my time management, communication, and problem-solving abilities while ensuring uninterrupted service for all clients.Throughout my time at ZEP, I prioritized customer relationships and consistently delivered on my commitments, which contributed to the overall success of my accounts and the organization as a whole.

I am solely in charge of the building, when no other managers are working. I delegate work to the staff as I do paperwork, get orders together, send payroll, help work on the weekly schedule, and any other tasks that come up as I am working.

I worked in the factory learning the ins and outs of supply chain production. I was used wherever I was needed and tried to get the most out of the time I spent there.

I did transactions for members to assist their needs and wants. I also filed paper work and did audits.