Ryan Roach Email & Phone Number

Cape Town, Wc, Za

Johannesburg, Gp, Za

Seychelles

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Running of all Rooms Division departments. Maintain all OTA’s/Third Party Websites – Booking.com, Expedia, Hotelbeds, HRG, Gullivers, Lastminute.com, Orbitz, etc.Implementation and maintenance of Revenue Management Guidelines and actions Acquisition and Maintenance of GUESTS. To maintain Sales Mix and Yielding within the set parameters To manage the pricing and rates policy of the Hotel Conduct daily revenue / pricing meetings as pre the prescribed agenda To compile and maintain forecasting and statistical analysis for the Hotel To continuously conduct competitor rate analysis through various reporting methods To keep record and to analyze denials by market segment. Facilitating the growth of STAFF through the correct implementation of procedures & policies within the reservations & front office departments.

Implementation and maintenance of Revenue Management Guidelines and actions Acquisition and Maintenance of GUESTS. To maintain Sales Mix and Yielding within the set parameters To manage the pricing and rates policy of the Hotel Conduct daily revenue / pricing meetings as pre the prescribed agenda To compile and maintain forecasting and statistical analysis for the Hotel To continuously conduct competitor rate analysis through various reporting methods To keep record and to analyze denials by market segment. Facilitating the growth of STAFF through the correct implementation of procedures & policies within the reservations & front office departments

Compile, co-ordinate and implement the hotel's MARKETING PLAN. Create brand communication and development including awareness advertising, publicity and promotions to stimulate brand identity. CLIENT and GUEST management through both sales and marketing strategies Statistical reports and forecasting Co-ordination of sales calls by the National Sales Team and General Manager for the acquisition of new and maintenance of existing GUESTS. Co-ordinate the compilation and ongoing maintenance of the hotel's GUEST history databases across all market segments in order for monthly marketing actions to be implemented Ensure that crossover marketing actions are taking place as per the MARKETING PLAN The attendance of daily yield meetings. This includes ensuring that a forecast report is available and that feedback is given on marketing and sales actions implemented to stimulate demand per market segment. The attendance of weekly executive management meetings. The scheduling and coordination of monthly marketing meetings. Compile monthly measurability statistics for all advertising done and send to head office Coordinate and complete follow up actions on Sales Calls Coordinate and complete follow up actions on Property Inspections Attending annual Sales and Marketing training courses Compilation, coordination and implementation of ad hoc marketing strategies over and above the MARKETING PLAN should the need arise for a specific strategy in a particular market segment Ensure that all actions included in the MARKETING PLAN have taken place on a daily, weekly and/or monthly basis

National Diploma, Hospitality Administration/Management

Grade 12