Ryan Roberts

Ryan Roberts Email and Phone Number

IT Professional @ Par Pacific Holdings, Inc.
houston, texas, united states
Ryan Roberts's Location
Greater Billings Area, United States
Ryan Roberts's Contact Details

Ryan Roberts personal email

n/a
About Ryan Roberts

Ryan Roberts is a IT Professional at Par Pacific Holdings, Inc.. He possess expertise in servers, system administration, troubleshooting, technical support, training and 12 more skills. Colleagues describe him as "Ryan is a District Support Analyst who successfully completed the industry standard Business Analysis course. Ryan was an excellent student who provided outstanding feedback throughout the class and his knowledge of the material and how to apply it was exceptional."

Ryan Roberts's Current Company Details
Par Pacific Holdings, Inc.

Par Pacific Holdings, Inc.

View
IT Professional
houston, texas, united states
Website:
parpacific.com
Employees:
380
Ryan Roberts Work Experience Details
  • Par Pacific Holdings, Inc.
    Director, It Enterprise Support
    Par Pacific Holdings, Inc. Jun 2023 - Present
    Greater Billings Area
    • Leading a team of IT Professionals supporting Refinery & Logistics Users and Systems.• Strategic planning and direction for a growing organization.• Collaborate with the business and other departments to understand their IT needs and provide suitable solutions• Manage IT budgets and resources at 4 refineries and pipeline/terminal locations throughout the western US.
  • Exxonmobil
    Information Technology Product Manager
    Exxonmobil Sep 2022 - Jun 2023
    • IT Product Management for Reliability & Maintenance Products.• Work with a talented global agile team supporting a large portfolio of downstream products.• Manage product lifecycle - planning, design, development, deployment, and maintenance.• Define product roadmap, prioritize features based on customer needs and market trends.• Conduct market research, gather customer feedback, and analyze data to make data-driven product decisions.• Assist Program Manager with budget of multi-disciplinary teams involved with product management.• Identifying project risks and developing mitigation strategies to minimize potential issues and ensure project success.
  • Exxonmobil
    Supervisor, Us West/Midwest Customer Experience
    Exxonmobil Sep 2018 - Sep 2022
    Billings, Montana, United States
    • Lead a team of IT Analysts & Supervisors in the Midwest & Western U.S. Region, providing high quality IT support to a diverse customer base.• Perform all aspects of employee development and career coaching.• Planning and budgeting for sites under my care.• Engage with the business to identify critical functions, needs and solutions.• Develop tactical and strategic plans and roadmaps.• Effective change management for new processes and solutions to ensure customer buy-in. • Collaboration across teams to develop project plans and prioritize efforts.• Ensure work is performed safely and all processes are followed.
  • Exxonmobil
    Integration Project Lead
    Exxonmobil Aug 2017 - Aug 2018
    Houston, Texas Area
    • Plan and execute subsidiary headquarters relocation.• Onboarded, trained, and lead a team of technicians• Ensured a safe and successful execution of 5,000 user moves over the course of 3 months. • Identify and resolve cross domain issues prior to relocation.• Map business processes and requirements to identified gaps.• Implemented solutions to ensure new space maintained customer productivity and efficiency.
  • Exxonmobil
    Supervisor Client Services, Xto Energy
    Exxonmobil Jan 2012 - Aug 2017
    Greater Denver Area/Roosevelt, Ut
    • Lead a team of local and geographically separated analysts providing high quality IT support for Upstream operations throughout the western U.S.• Identify staff development and training needs, provide opportunities for growth to meet organization & career goals.• Develop trust through support with customers in order to create opportunities for business engagement and workflow improvements.• Coordinate and delegate projects throughout the division.• Collaborate with a wide array of groups and customers to deliver value added solutions.
  • Exxonmobil
    District Support Analyst, Xto Energy
    Exxonmobil Jan 2008 - Dec 2011
    • Provide excellent customer service & delivery of technology services and products.• Second level help desk to respond timely to user questions and performance issues.• Installation, maintenance and support of all IT equipment including PC’s, Phones, Network infrastructure, and Servers.• End user support and training on applications including Microsoft software & Lotus notes• Coordinate vehicle communication equipment installs and cell phone administration.
  • Uintah Basin Medical Center
    Project Manager It/ Clinic Assistant Manager
    Uintah Basin Medical Center Jul 2002 - Jan 2008
    • Administrative Supervisor for Reception staff, overseeing daily operations to ensure high quality customer service and data accuracy.• Project planning and implementation of Electronic Medical Records and Practice Management software.• Application Lifecycle - analyze workflows, gather requirements, & develop software.• Train end users - physicians, administrative, and support staff.
  • Central Valley Machine Inc
    Quality Assurance
    Central Valley Machine Inc Aug 1996 - May 2002
    Logan, Utah
    • Quality Planning for manufacturing of aerospace components/tooling. • Coordinate with customers and foreman to ensure quality and delivery requirements are met.• Perform in process and final inspections of all products. • Work with customer engineers to reduce manufacturing costs and maintain quality.

Ryan Roberts Skills

Servers System Administration Troubleshooting Technical Support Training Active Directory Sharepoint Customer Service Analysis Windows Server Management Project Management Business Analysis Software Documentation Software Installation Help Desk Support Leadership

Ryan Roberts Education Details

Frequently Asked Questions about Ryan Roberts

What company does Ryan Roberts work for?

Ryan Roberts works for Par Pacific Holdings, Inc.

What is Ryan Roberts's role at the current company?

Ryan Roberts's current role is IT Professional.

What is Ryan Roberts's email address?

Ryan Roberts's email address is ry****@****bil.com

What schools did Ryan Roberts attend?

Ryan Roberts attended Utah State University.

What skills is Ryan Roberts known for?

Ryan Roberts has skills like Servers, System Administration, Troubleshooting, Technical Support, Training, Active Directory, Sharepoint, Customer Service, Analysis, Windows Server, Management, Project Management.

Who are Ryan Roberts's colleagues?

Ryan Roberts's colleagues are Dave Barrett, Chad Cartwright, Trey Jacobsen, Dan Jackson, Mike Mcnally, Cheryl Coates, Cpa, Ryan Mimura.

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