Ryan S. Email & Phone Number

I have over 18 years of experience in the legal technology industry, with a focus on customer success, technical sales support, and helpdesk support.My core competencies include business analysis, product management, accounting, and customer relationship management (CRM). I am skilled in defining and implementing internal processes, developing training material and reference guides, coaching and mentoring staff, and identifying process improvement opportunities. I am the escalation point for client issues and the point of contact between the helpdesk and the development team. My mission is to ensure that clients get the most value out of their software solutions and that our team is aligned with the company's vision and goals.

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  University Of Guelph-Humber

  Bachelor’S Degree