Ryan Brown Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida, United States

• Create and maintain electronic health records using medical terminology • Research issues and follow up with customers to provide resolution• Navigate through multiple Windows-based applications with speed and accuracy

• Receive and respond to various inquiries from patients concerning a variety of medical, personal and administrative matters• Perform routine patient check-in/check-out procedures using computerized systems• Enter and retrieve data from a variety of information systems, including Armed Forces Health Longitudinal Technology Application (AHLTA) and Consolidated Health Care System (CHCS)• Answer the telephone and receives patients in the clinic spaces • Ensure patients confidentiality and privacy is upheld during interactions and provide necessary information and background material• Retrieve and create reports, images, and merge studies and other patient data• Fax patient reports to ordering physician's offices• Train new team members on operation procedures and HIPPA guidelines

Portsmouth, Virginia

• Received and responded to various inquiries from patients concerning a variety of medical, personal and administrative matters• Performed routine patient check-in/check-out procedures using computerized systems• Entered and retrieved data from a variety of information systems, including Armed Forces Health Longitudinal Technology Application (AHLTA) and Consolidated Health Care System (CHCS)• Answered the telephone and received patients in the clinic spaces • Ensured patient’s confidentiality and privacy was upheld during interactions and provided necessary information and background material

Norfolk, Virginia Area

• Sold optional products and services to 60 customers on daily basis based on their wants and needs• Ensured the return date and time was accurate based on the customer’s reservation• Answered 40 calls and provided support proficiently with superior customer services daily• Reduced the wait time and set personal goal of assisting customers within 4 minutes• Updated customer’s information and modified reservations as needed• Consistently exceeded monthly goals and was recognized as a top performing agent

Norfolk, Virginia Area

• Prepared the operating room; ensured all instruments were properly sterilized and readily available for operation.• Help position the patients and prepared the patient for the procedure• Assisted 15 surgeons in carrying out surgical techniques• Provided nursing care, safety and support to 315 patients during and after surgery.• Maintained 40 surgical equipment and records while upholding to 100% confidentiality of OSHA regulations• Assisted with instructions, supervision with evaluation of 95 students and other assigned duties relating to surgery• Decontaminated and sterilized over 420 used surgical instruments and other medical devices • Operated and maintained sterilization washers and assembled instrument sets• Inspected instruments and equipment for possible damage or debris

Cloud Practitioner Certification, Cloud Computing & Engineering

Participating in a 18-week Jr. Cloud program, spending over 300 hours learning to deploy, configure and manage cloud infrastructure.

Bachelor Of Business Administration (B.B.A.), Finance