Spearhead business development efforts, driving growth and expanding client base for a highly regarded creative studio. Identify new business opportunities and forge strategic partnerships to increase revenue and market presence. Conduct market research and analysis to identify emerging trends and target markets, providing valuable insights for business expansion.

Managed several business functions, including sales, marketing, business development, customer service, staff supervision/scheduling, payroll, and team leadership to realize operational effectiveness. Grew monthly revenue to over $400K in just 2 years during pandemic affected economy through strategic planning and process implementation. Streamlined, coordinated, and facilitated daily operations of the business, including the procurement and safe shipping of all retail goods, valuing up to $900K. Devised and implemented standard operating procedures in an emerging industry to ensure standardization and uniformity. Identified and fulfilled staffing requirements by handling recruitment, onboarding, training, of over 60 employees

Acquired potential business accounts as well as maintained and grew existing ones to drive sales and revenue generation through exceptional customer service. Managed a large pipeline while swiftly closing new business by using a consultative approach to persuade and convince prospective clients. Leveraged in-depth knowledge of Salesforce to monitor and measure daily activity metrics, resulting in well-informed future decisions. Conducted customer demonstrations and/or delivered product training as necessary to increase knowledge and understanding of clients