Ryan Sequeira Email & Phone Number

1. Creation, design & execution of L&D standard operating procedures from scratch2. Soft-skills training3. Leadership development training4. Behavioural skills training5. Customer engagement strategy6. Content creation & development7. Sales and market analysis8. Employee engagement and motivation9. New Product launches10. Retail planning 11. Media and Influencer interaction 12. Talent acquisition - final rounds

Ayodhya, Uttar Pradesh, India

1. Published a #1 Best-selling novel | Amazon Kindle Store2. Content Editing 3. Cover Designing4. Marketing | Social media & Brick and mortar stores5. Soundtrack production6. PR | Book bloggers & content writers7. Second consciousness-expanding novel of the Psychedelic Saga8. Comprehensive research on the life of Jesus Christ, through 16 manuscripts9. Recorded a rap song on Sony Ten, for promoting the NBA in India, with over 30 million views.

Mumbai, Maharashtra, India

1. Impart New Employee Training program to fresh joiners2. Impart Refresher's Training program to employees who have completed a year3. Create new techniques and methods to tackle current and upcoming challenges4. A part of the team responsible for re-vamping the Customer Engagement Module into an innovative advanced method5. Responsible for all product launches of the organization in the country6. Constant touch with all team members to ensure motivation and growth7. Content development for the Global Sales team8. Presentations for Stakeholders and partners9. Market visits and constant evaluations done to ensure training effectiveness10. Leadership trainings imparted to employees taking managerial roles11. Constantly in touch with National managers to create and recreate sales tools for increasing sales and quality of interactions12. Foreign travels to Dubai, Vietnam, Phillipines for launching products in large forums13. Presentations and launches of products done live for media channels and magazines 14. Arrangements, coordination, invites, presentations, logistics and many integral tasks taken care solely by training15. Lean Management Project || Redesigned the Wholesale customer engagement strategy to make it relavent & effective using the DMAIC model.

Mumbai, Maharashtra, India

1. Sales Forecasting & Budget achievement2. Employee training and motivation3. 5S || Lean Management 4. Customer engagement & service 5. Duty roaster scheduling6. P&L for the store7. Social media marketing8. Data management9. Stock management

Goa, India

1. Core member of the pre-opening team and actively involved in identifying the training needs of the new joinees, preparing a training schedule and daily training of the team.2. Responsible for setting up the bar - TEASE, Pan-Asian restaurant - TAMARI, Pastry Shop - CARAMEL, from the start with regards to table setups, back area setups, sideboards, staffing, menu training and food delivery process3. Created master codes for all the outlets for POS - trained the entire team on the usage of POS and ORION4. Rich experience in generating sales for the Food & Beverage business & providing the highest level of customer satisfaction5. Ability to support and sustain a positive work environment that fosters team performance with strong communication and leadership management skills6. Improvise staff skills through Job chats & training to provide excellence in service7. Coordination with various Departments for smooth operations of the outlet8. Monitoring up selling and suggestive selling to maximize the outlet revenue9. Maintain high customer satisfaction index leading to repeat cliental10. Strategic planning for the outlet sales & preparing various reports like Up selling reports, Revenue analysis, Training Calendar, COO report,30 Day Audit report, Productivity reports, Capture Ratio, F&B Presentations, Menu engineering reports11. War on waste & Kaizen champion || Lean Management

Lean Six Sigma - Black Belt

Diploma Of Education, Neuro Linguistic Programming

Bachelor Of Science - Bs, Hotel, Motel, And Restaurant Management, First Class - 61%

H.S.C, Science, Distinction - 76%

Education record

Activities and Societies: 2002 | Table-tennis, Gold Medal 🥇| Singles & Doubles 2002 | Singing, Duet | 2nd Place 2002 | Dance, Group | 3rd.