• Organizational Change and Management Consultant for PMO responsible for client management, scoped projects, shaped engagements, and helped define business solutions that satisfy clients’ needs and achieve desired business outcomes. • Exemplified a strong track record in developing and maintaining a highly collaborative and cross-functional coordination with internal stakeholders and ability to employ a very consultative approach to gaining alignment across the organization.

• Program Manager for expansion of Private Client footprint through business transformation of Operating Model Client Experience, White Glove Service Capabilities Empowerment, Coverage Model and Colleague Alignment, Change Management and Communications leveraging Salesforce and systems integrations related to bank retail products• Program and Product Manager for Hedge Fund Risk, Compliance and Exposure work streams under Total Portfolio View application for combining holistic data management solution for institutional investors and Front Office Analytics of Derivatives investment accounting resulting in 25% increase in transactions

• Led 11 team members and provided resource allocation to implement Artificial Intelligence Chatbots, Salesforce & Oracle Cloud implementations, managed services of cloud based communication platforms, speech analytics, IT network management and cyber security solutions.• Created and implemented common Project Management methodologies, lifecycles, Processes, tools governance to be leveraged on selected enterprise or transformation projects from a Systems Integrator perspective for Oracle EBS, Oracle Contact Center and Salesforce CRM / SaaS including Artificial Intelligence and Chatbots for Telecommunications

• • Program Manager performing global transformation/enterprise level projects using Waterfall and Agile/SAFe methodologies for bank-wide financial applications including Data Quality, Data Warehousing, Data Governance and credit card payments.• Attained 125 KPI user effort hours saved and the closure of $485 Billion audit point through the reduction of required accounting journal adjustments posted. Leveraged business intelligence/data analytics using Robotics Process Automation for financial management and improving data quality and data management through leveraging Value Stream and TQM principles.

• Team lead for staff of 3 Derivatives Clearing Group members• Implement and ensure controls were in place and provide daily, monthly, and quarterly sign off on functions, processes and reconciliations including exercises, assignments, and break resolutions achieving improved departmental profitability by 30% for bank wide financial applications

• Project Manager for large scale Merger and Acquisition of OTC Equity Derivatives positions and applications result of Bear Stearns acquisition• Developed and implemented error tracking controls for trade bookings with daily reporting to Senior Management which lead to a reduction in overall errors booked by 50% using TQM.

• Project Manager/Team Manager for process improvement projects and phases to ensure proper controls were in place for Front Office Bank financial applications and processes• Created and reconciled Front Office daily P&L attribution/ analysis intra-day resulting in early detection and reduction of breaks by 70% for Equity and Fixed Income Derivatives