Ryan Speight Email & Phone Number

Snoqualmie, Wa

Lead and/or participated in incident communication efforts of ensuring timely and accurate updates to stakeholders, customers, and internal teams. Crafted clear and concise incident reports, status updates, and resolutions. Management efforts included collaboration and incident response activities (paging, bridge calls, investigations, response efforts, triaging) and acting Point-of-Contact during incidents. Cross-functional collaboration efforts to foster awareness and accountability across internal teams.

Snoqualmie, Wa

Networking technologies including T1s, T3s, OCs, Ethernet and Gig-E. Radio Access Wireless Network technology of 2G, 3G/4G, and LTE. Nortel, Nokia and Ericsson OSS. Alcatel spatial (Media Gateway and Servers); Cisco routers. Network Modernization (AWS [Advanced Wireless Service] and PCS). Network monitoring and troubleshooting. On-call rotation.

Bothell, Wa

Provisioned T1 circuits for 4G upgrade at retail stores.

Seattle, Wa

Provisioned installation of voice/data (circuits) from end to end completion. Provisioning work includes voice and data networks; analog phone lines, DSL, Ethernet, DS0s, T1 and T3s; cable, ethernet, frame relay, MPLS, ATM, and wireless technologies. Moves, additions, changes, routers and support on special projects.

Alpharetta, Ga

Managed assigned select (real estate) accounts. Clientele's point-of-contact using company services such as voicemail, unified communications (fax, email, call redirect, conference calling and calling card service), messaging, IVR; local, long distance and 800 carrier products and features.

Alpharetta, Ga

Call center customer service representative; serving wireless service, products, billing and payments, and other inquiries and concerns of wireless customers.

Master Of Arts In Ministry, Theology/Theological Studies

Bachelor Of Science - Bs, Networking And Communications

Aeronautical Science

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